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Mercedes-Benz of Centerville
Centerville, OH
239 Reviews
There is nothing like the power and craftsmanship of a Mercedes-Benz. In fact, that is one of the many reasons why we are so proud to be your Mercedes-Benz dealership in Centerville, OH for the past 45 years. We believe in the quality and extraordinary performance of a Mercedes-Benz and are always happy to make recommendations to our customers. However, we firmly believe there is a difference between selling a vehicle and helping someone buy a vehicle. At Mercedes-Benz of Centerville we focus on the latter and are simply here to answer your questions and make the shopping process as quick and efficient as possible.
Mercedes-Benz of Centerville is family owned and operated and has served drivers from all over the Dayton and Centerville, OH, area since 1979. Truly, we would not be where we are today without this incredible community. That is why we are dedicated to giving back any way we can throughout the year. From fundraisers to volunteer work, we are always looking for ways to support our community.
At Mercedes-Benz of Centerville the customer is the No. 1 priority and we take great pride in our signature VIP customer service. We take the time to get to know our customers and cater to their individual needs. Whether it is your first time visiting us or your hundredth, you can always expect to be treated like a high-profile customer at Mercedes-Benz of Centerville. It is that personal approach to business that continues to bring customers back for their second, third and fourth vehicle.
Here you will find an extensive selection of brand new Mercedes-Benz vehicles straight from the factory. We encourage you to stop by and browse all the options in person at your leisure, or online. The Mercedes-Benz of Centerville inventory is home to a wide array of models, including the C-Class, E-Class, GLE, and GLC. We also carry a variety of Mercedes-Benz Certified Pre-Owned vehicles. Need genuine Mercedes-Benz maintenance and repair? Be sure to visit our dedicated service department on site, which is staffed by Mercedes-Benz trained and certified service technicians.
The Mercedes-Benz of Centerville team of experts are here for all your automotive needs. From new vehicles to genuine Mercedes-Benz service, you can count on Mercedes-Benz of Centerville. We encourage you to browse our website to learn about the many services we offer or stop by and see us. We look forward to serving you today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 239 reviews
February 20, 2026
The work appears to be fine. They gave me a ride home which I did appreciate. The cost for the work preformed is way out of line with other dealers that service my other cars. I They gave me a ride home which I did appreciate. The cost for the work preformed is way out of line with other dealers that service my other cars. I had a Part A done instead of the Part B. Instead of telling me that my filters need to be replaced, they contact me or come to the waiting room and show me the filters and recommend replacement. Then I can decide at that time what I want to do, instead of telling me I didn't do Part B. Not good customer service! I was called at 3pm and told my car was ready. I arrived at 445pm and although the work was done, my car was still dirty. They had 1 hr. and 45 minutes to run it through the washer, yet told me they didn't have time. I waited 10 minutes to run it through the washer. For the amount you charge, they should have made sure it was at least washed. More
by ccassino
Verified CustomerEmployees Worked With
Dan Phong
February 18, 2026
Very professional and kept me informed about my car. Answered all questions and gave me paperwork needed. Answered all questions and gave me paperwork needed. More
by ANNMORRISONRN
February 18, 2026
Repair work was done in a timely fashion and I was given a loaner car without asking since it was going to take awhile. It seemed that MB knew of the problem with the cylinder head of the GLB and that is wh a loaner car without asking since it was going to take awhile. It seemed that MB knew of the problem with the cylinder head of the GLB and that is why it was covered under "extended Warranty ". That was the impression I got. If that is the case I wish a recall had been issued so I could have electively had repair work done when all the parts were available and not wait 10 days. More
by CDANIS
Employees Worked With
Dan in Service was excellent
February 15, 2026
Good service but pricey. Although using original parts is good. So maybe worth cost for original parts? Also suppose having Mercedes trained mechanics is important. Although using original parts is good. So maybe worth cost for original parts? Also suppose having Mercedes trained mechanics is important. More
by MFSALERNO27
Employees Worked With
Can’t recall
February 14, 2026
Katie is the best service rep I’ve worked with, regardless of dealerships. She is professional and committed to maintaining a super reputation for the Mercedes brand. regardless of dealerships. She is professional and committed to maintaining a super reputation for the Mercedes brand. More
by jblachins
Employees Worked With
Kathryn
February 14, 2026
Thanks Great, job. wish They had a loaner car. Great job. Wish you had more loaner cars so wouldn't have to wait as long for a courtesy driver. wish They had a loaner car. Great job. Wish you had more loaner cars so wouldn't have to wait as long for a courtesy driver. More
by OHIOHOUSE
Employees Worked With
Dan phong
February 09, 2026
Work was completed in a timely manner as promised. Unfortunately, the car wash wasn't working so that was disappointing. I also had a coupon for $100 off Service B that I forgot to bring with me...oth Unfortunately, the car wash wasn't working so that was disappointing. I also had a coupon for $100 off Service B that I forgot to bring with me...otherwise everything else went well. More
by Cjeffyork
Employees Worked With
Idk-Ben ?!
