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Mercedes-Benz of Centerville
Centerville, OH
64 Reviews
There is nothing like the power and craftsmanship of a Mercedes-Benz. In fact, that is one of the many reasons why we are so proud to be your Mercedes-Benz dealership in Centerville, OH for the past 45 years. We believe in the quality and extraordinary performance of a Mercedes-Benz and are always happy to make recommendations to our customers. However, we firmly believe there is a difference between selling a vehicle and helping someone buy a vehicle. At Mercedes-Benz of Centerville we focus on the latter and are simply here to answer your questions and make the shopping process as quick and efficient as possible.
Mercedes-Benz of Centerville is family owned and operated and has served drivers from all over the Dayton and Centerville, OH, area since 1979. Truly, we would not be where we are today without this incredible community. That is why we are dedicated to giving back any way we can throughout the year. From fundraisers to volunteer work, we are always looking for ways to support our community.
At Mercedes-Benz of Centerville the customer is the No. 1 priority and we take great pride in our signature VIP customer service. We take the time to get to know our customers and cater to their individual needs. Whether it is your first time visiting us or your hundredth, you can always expect to be treated like a high-profile customer at Mercedes-Benz of Centerville. It is that personal approach to business that continues to bring customers back for their second, third and fourth vehicle.
Here you will find an extensive selection of brand new Mercedes-Benz vehicles straight from the factory. We encourage you to stop by and browse all the options in person at your leisure, or online. The Mercedes-Benz of Centerville inventory is home to a wide array of models, including the C-Class, E-Class, GLE, and GLC. We also carry a variety of Mercedes-Benz Certified Pre-Owned vehicles. Need genuine Mercedes-Benz maintenance and repair? Be sure to visit our dedicated service department on site, which is staffed by Mercedes-Benz trained and certified service technicians.
The Mercedes-Benz of Centerville team of experts are here for all your automotive needs. From new vehicles to genuine Mercedes-Benz service, you can count on Mercedes-Benz of Centerville. We encourage you to browse our website to learn about the many services we offer or stop by and see us. We look forward to serving you today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 50 service reviews
October 13, 2025
I had the distinct pleasure of dealing with Katelyn who went above and beyond to make sure my experience with this dealership was exemplary. It really was. Even though this dealership is quite a distance f went above and beyond to make sure my experience with this dealership was exemplary. It really was. Even though this dealership is quite a distance from my home, I far prefer it to the dealership closer to home. My next Mercedes will be purchased from this location. Thank you to all who helped turn a tedious situation into a master class in excellent customer service. More
by tiffany.wey
Verified CustomerEmployees Worked With
Katelyn
October 12, 2025
Staff in the service department went to outstanding lengths to ensure that my GLC was taken care of.the job was done and looked great.I am very grateful for the service provided to me. lengths to ensure that my GLC was taken care of.the job was done and looked great.I am very grateful for the service provided to me. More
by KENNIELARRY
October 11, 2025
I brought my car in before my appointment for service at 9:30 a.m. That's when the apologies began. MBoC was very sorry to keep me waiting. I was told the car would be ready in "a couple hours." According t 9:30 a.m. That's when the apologies began. MBoC was very sorry to keep me waiting. I was told the car would be ready in "a couple hours." According to the tracking, a mechanic didn't first look at the car for ANOTHER TWO HOURS. AT 3:30 pm I was informed the car would be ready and I'd be picked up a home. I was, but someone named Kate told my driver to divert and pick up another customer. WE WAITED TWENTY-FIVE MINUTES for this other customer to come out from work. And so by the time I picked up my car I was in solid rush hour traffic. The driver apologized a dozen times but her hands were tied. Who is Kate? Why did I have to wait? There were other service issues, but I'm not wasting anymore time on this survey. More
by myinboundemail
Employees Worked With
Pete & Payton
October 10, 2025
I liked the fact that my recalls were fixed and the ride to and from my vehicle. I was told that my car would be washed and vacuumed when I picked it up and it wasn’t. I was told by Dan to bring it ba to and from my vehicle. I was told that my car would be washed and vacuumed when I picked it up and it wasn’t. I was told by Dan to bring it back and it would be washed and vacuumed but I live in trotwood and I would have to drive 15 miles to centerville. I will just do it in my driveway More
by BIGINVESTGEORGE
Employees Worked With
Service department
October 10, 2025
I absolutely loved the service and the professionalism that was shown. The only thing that I was disappointed with was that I wasn’t given a loaner car… that was shown. The only thing that I was disappointed with was that I wasn’t given a loaner car… More
by PROPHETJOSHUA
Employees Worked With
October 10, 2025
They are always very easy going but thorough and detail oriented. Willing to negotiate or listen to any pricing concerns we have, they are always cheaper than other Mercedes dealerships, as well. oriented. Willing to negotiate or listen to any pricing concerns we have, they are always cheaper than other Mercedes dealerships, as well. More
by DTB Distributors, Inc.
Employees Worked With
Dan Phong & Don Cataldo
October 08, 2025
Service Team were profesional and friendly while ensuring my questions were thoroughly addressed and remained available for follow up if necessary. ensuring my questions were thoroughly addressed and remained available for follow up if necessary. More
by staceymckinney528
October 06, 2025
No loaner car offered on major repair, very hard on older people with one car. people with one car. More
by MKJBJUNIOR
