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Mercedes-Benz of Chantilly

Chantilly, VA

4.8
652 Reviews

14841 Stonecroft Center Court

Chantilly, VA

20151

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Showing 652 reviews

April 19, 2024

One of the best vehicle purchase experiences I have had in a very long time. The salesman was great and personable and made my transaction seamless and easy. I got the deal I wanted at the price I expected More

by fedcop375
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Carlson, Nick Spahic, Mak Khan
March 23, 2024

Eric in Sales and Christian in the Service Dept. are top notch. Professional, and very patient. They make sure you understand all the technology. They go over and above to be fair and helpful, every More

by msnyder0112
Recommend Dealer
Yes
Employees Worked With
Christian Grijalva, Eric Carlson
February 28, 2024

Very friendly and patient salesmen at this dealership. The salesman helped me find the car I was looking for. More

by Faridhqshns585
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Naman, Jae Lee
Apr 13, 2024 -

Mercedes-Benz of Chantilly responded

We appreciate your note about our team's positive assistance at Mercedes-Benz of Chantilly. We're glad they were able to aid in locating your preferred car. Thank you for sharing your experience with us.

February 23, 2024

The sales representative Zabed was super , awesome and l was very impressed with the excellent service he offered . I drove 2 hours to buy my car and it was worth the drive because of Zabed . I will do i More

by Aku
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zabed Chowdhury, Prince Addy
Apr 13, 2024 -

Mercedes-Benz of Chantilly responded

We appreciate your exceptional review about your experience with our team at Mercedes-Benz of Chantilly. Your journey to get here means much to us and we're glad it was a beneficial visit for you in getting your car. Thanks again.

February 23, 2024

Five star experience from start to finish. Eric Carlson was extremely helpful explaining how all of the new features and technologies work in our new S class. More

by Gerrystables
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Freddie Hamad, Eric Carlson
Apr 13, 2024 -

Mercedes-Benz of Chantilly responded

We appreciate your high rating and kind words about our team's support during your Mercedes-Benz S Class experience. Thanks for choosing Mercedes-Benz of Chantilly.

February 13, 2024

They were welcoming, respectful, honest, professional and knowledge. I would recommend this dealer to anyone I know. More

by edwin3maldonado
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zabed Chowdhury
Apr 13, 2024 -

Mercedes-Benz of Chantilly responded

We appreciate your feedback and recommendation at Mercedes-Benz of Chantilly. We strive to provide professional and honest service for our customers.

February 09, 2024

DONT EVER STEP THROUGH THERE DOOR RIP OFF MERCHANTS Tried to rip me off for $6500FOR A JOB which only cost $1500 at another mercedes specialist they claimed that all the work to repair my cruise control was More

by 1gl4ncy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Prince
Feb 14, 2024 -

Mercedes-Benz of Chantilly responded

Hello, We take our customer feedback very seriously and would like the opportunity to learn more about your overall service experience and interaction with our team. Can you please contact me at your earliest convenience? Best, Prince Addy General Manager Mercedes-Benz of Chantilly paddy@penskeautomotive.com

Feb 14, 2024 -

1gl4ncy responded

A canned response is unacceptable Youve met with me and even did something i find unbelievable and disgusting busines practice by deciding to search my background!!! I told you id never set foot in your dealership and you and your owners continue to behave in a arogant and ridiculous fashion

January 31, 2024

Amazing experience. . I recommend they took care of me and made the experience of buying my car smooth and no stress More

by yola
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Spahic
Apr 13, 2024 -

Mercedes-Benz of Chantilly responded

We appreciate your feedback. At Mercedes-Benz of Chantilly, we aim to make car purchasing a smooth experience. Our team is always here for your needs.

January 30, 2024

I had a scheduled appointment and Yaroslav Shendryk was my Service Advisor. I appreciated his professionalism and attentiveness. He got me out of there in no time with a loaner. When service was completed More

by Josette.Sutherland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariela Rodriguez, Prince Addy
Apr 13, 2024 -

Mercedes-Benz of Chantilly responded

We're glad to hear that our team, particularly your Service Advisor, upheld the Mercedes-Benz of Chantilly standard. It's good to know the loaner service was beneficial and arranging appointments online streamlines your process effectively. Your endorsement is definitely appreciated.

January 24, 2024

The process was not difficult, primnarily because Zabed was so good at his job. He went above and beyond expextations. More

by rhicksva
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zabed Chowdhury, Mak Khan
Apr 13, 2024 -

Mercedes-Benz of Chantilly responded

It's encouraging to hear about your positive experience with Zabed. Our team at Mercedes-Benz of Chantilly prides itself on providing great service. We appreciate the kind words and 5-star rating!

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