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Mercedes-Benz of Chantilly

Chantilly, VA

4.5
668 Reviews

14841 Stonecroft Center Court

Chantilly, VA

20151

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Showing 668 reviews

August 01, 2021

Great customer service - very professional and friendly.. Much better than the dealership we purchased from. Looking forward to our next sales transaction at Mercedes Benz of Chantilly More

by Dawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bianca and Lauren
Aug 02, 2021 -

Mercedes-Benz of Chantilly responded

Thank you for the wonderful review, Dawn! It's great to know that you were pleased with your experience. Thank you for choosing Mercedes-Benz of Chantilly.

July 27, 2021

Easy to deal with and upfront and fair. Milton Johnson is the best out there. He was a guide throughout the entire process and did it with a smile. More

by Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Milton Johnson
Jul 28, 2021 -

Mercedes-Benz of Chantilly responded

Mercedes-Benz of Chantilly thanks you for the 5-stars and feedback! We are glad your visit was great.

July 25, 2021

Christian was very courteous, polite and professional during the whole process. He kept me informed of the car’s status and was honest and up front about the costs. There were no hidden fees. More

by Shepherdr75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian G.
Jul 26, 2021 -

Mercedes-Benz of Chantilly responded

Hi there, Thank you for your positive review. We are thrilled we could provide you a professional, informative and helpful experience. We are looking forward to your next visit with us here at Mercedes-Benz of Chantilly.

July 24, 2021

The best experience I’ve ever had purchasing a car. Mercedes of Chantilly is a first class dealership in every aspect. I highly recommend to anyone looking for a Mercedes Benz. Thanks to Norrice and More

by LindaK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Carlson, Norrice Tucker
Jul 25, 2021 -

Mercedes-Benz of Chantilly responded

Thank you for choosing Mercedes-Benz of Chantilly. We are happy to know that our Sales Team provided you with the best car-buying experience. We look forward to working with you again.

July 23, 2021

My car checked out well. I did notice that my reflector on the front right passenger side of the car was gone after taking it to the dealership. They mentioned that I needed body work done which I already More

by ChargeItToTheGame
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristian Grijalva
Jul 23, 2021 -

Mercedes-Benz of Chantilly responded

Hi there, Your review is important to us. We are delighted that you encountered awesome customer service and we appreciate your recommendation. Thank you for choosing Mercedes-Benz of Chantilly and we look forward to working with you again.

July 14, 2021

Check-in and check out were speedy. Scheduled Maintanance B service was completed on time. Service Representative Blanca was courteous, professional, and kept me informed. More

by Rejoiced4u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blanca Alvarado
Jul 14, 2021 -

Mercedes-Benz of Chantilly responded

Thank you for the great review! Mercedes-Benz of Chantilly is always happy to be of service and we are glad to learn that you were satisfied with your service. If there is anything else that we can do for you, please be sure to let us know.

July 13, 2021

I've been going here for more than 5 years now. They've always treated me good. Service has been just as good. I always leave satisfied. More

by lashawnsmith80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Freddy Diaz, Eric Carlson, Terry Greenwald, Michael LaGuardia, Prince Addy
Jul 14, 2021 -

Mercedes-Benz of Chantilly responded

Thank you for the 5-stars and longtime business. The team at Mercedes-Benz of Chantilly is glad your experience is always good.

July 02, 2021

I dropped off my new sprinter van for a recall. Loren was great . However after I returned home I realized the van had oil drippings every were! I expect more from Mercedes.,please send this to appropria More

by letteriwp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Loren in service dept. , Wesley Chen
Jul 05, 2021 -

Mercedes-Benz of Chantilly responded

Hello, I appreciate your feedback regarding your recent service visit for your Mercedes-Benz Sprinter Van. Given the opportunity, I would like to speak with you about your experience. Please email me at boneal@penskeautomotive.com. Thank you, Bert O'Neal ​General Manager ​Mercedes-Benz Chantilly

June 26, 2021

Eric and Prince were very patient as I searched for the right car . So much so they found the color I was looking for at another dealer and delivered right away . When I was driving off the lot it began ha More

by Msray15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Carlson, Prince Addy
Jun 28, 2021 -

Mercedes-Benz of Chantilly responded

Hi, We strive for a high level of customer satisfaction in all aspects of our dealership here at Mercedes-Benz of Chantilly. We strive to deliver a great experience to all of our valued customers. We are glad to learn Eric and Prince provided you with excellent customer service. Reviews like yours help us to continually improve to be the best in Mercedes-Benz of Chantilly.

June 23, 2021

Excellent service and expert advice on pre paid maintenance program. Would recommend the Chantilly Mercedes to family and friends! Look forward to continuing to have my E 300 maintenance done More

by wdp14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christain
Jun 24, 2021 -

Mercedes-Benz of Chantilly responded

We're glad Christian has been able to exceed all of your expectations. We will pass on the compliments to his management team. Thank you for leaving this wonderful review. We hope we can keep up the great service the next time you are here.

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