
Mercedes-Benz of Chantilly
Chantilly, VA
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It was pleasant to deal with sung. We found the one we It was pleasant to deal with sung. We found the one we like. Very happy to have a new c300. I can recommend you to my friends and family It was pleasant to deal with sung. We found the one we like. Very happy to have a new c300. I can recommend you to my friends and family More
I found the sales staff to be courteous, professional and accommodating. Sung Choe was knowledgeable and friendly. The sales manager was supportive and assisted in the sale in a professional manner. Good lo accommodating. Sung Choe was knowledgeable and friendly. The sales manager was supportive and assisted in the sale in a professional manner. Good low key approach to closing made what could have been an uncomfortable situation very pleasant. More
First and foremost I can only say outstanding on all levels. My experience was all remote so I had expected challenges but had zero. Responses were immediate and communication was first rate. I had n levels. My experience was all remote so I had expected challenges but had zero. Responses were immediate and communication was first rate. I had no sales pressure unlike several dealings with other transactions in the past. We will be in the market for another luxury vehicle in the next year. Chantilly Mercedes will be our first stop either by the NET or in person. Seriously one of the best buying experiences in my 50 years of purchasing vehicles. More
First time visitor for service and the process was efficient and painless. Lauren Louis was my service advisor who walked me thru the entire process and kept informed the entire time. efficient and painless. Lauren Louis was my service advisor who walked me thru the entire process and kept informed the entire time. More
Service was very professional, timely and we were well informed as things progressed. Loaner car was fine. I was told I would need new tires but allowed to decide that in a few months would be fine. I’l informed as things progressed. Loaner car was fine. I was told I would need new tires but allowed to decide that in a few months would be fine. I’ll get them at next service. More
Really disappointed.Saw an advertisement for a 2016 Land Really disappointed. Saw an advertisement for a 2016 Land Rover LR4 and immediately made an appointment to test drive the vehicle. My wife and I drov Really disappointed. Saw an advertisement for a 2016 Land Rover LR4 and immediately made an appointment to test drive the vehicle. My wife and I drove 45 minutes each way to the Mercedes Benz Chantilly dealer from Washington DC to find out that car wasn't actually serviced completely. The car had an engine noise that needed some repair and parts. They also told me that they were going to replace the back breaks as well. Our test drive lasted less than five minutes, you can hear the thumping sound coming from the engine and it was a bumpy uncomfortable ride. Why did they put an ad for a vehicle that wasn't ready to be sold at all???? We weren't even offered an apology. I will make sure to tell to everyone in my circle to stay away from this dealer. You just can't trust them! More
The sales experience was first-class.I was completely satisfied with the Mecedes-Benz sales process and I would recommend Mercedes-Benz of Chantilly,to anyone, thanks again. satisfied with the Mecedes-Benz sales process and I would recommend Mercedes-Benz of Chantilly,to anyone, thanks again. More
Great service the staff was very attentive and went out of there way to make me comfortable. The staff were very knowledgeable and the process was very smooth. of there way to make me comfortable. The staff were very knowledgeable and the process was very smooth. More
I like to Thanks Mr. AMES MANIKATH for giving the best service, keep up the good work. He is very friendly and explained about the service. Thank you ones again service, keep up the good work. He is very friendly and explained about the service. Thank you ones again More