Mercedes-Benz of Chantilly

Ronnie Naman Ronnie was very helpful and knowledgeable. Jae Lee was very professional, friendly and knowledgeable as well. Good experience in dealing with both Ronnie was very helpful and knowledgeable. Jae Lee was very professional, friendly and knowledgeable as well. Good experience in dealing with both of these individuals. More

Good but could be Better Zubed Chowdhury was a well mannered & courteous sales rep to deal with. Excellent sales person.. Finance Manager was good too. Very soft spoken & p Zubed Chowdhury was a well mannered & courteous sales rep to deal with. Excellent sales person.. Finance Manager was good too. Very soft spoken & polite. However, I have one question that could not be answered that could not be answered by your team members. On my purchase of GLC300 last week I was charged taxes which were neither explained to me nor were explained/deciphered on sales order. When I went back & asked reason for that I was told it is Louden county(LC) tax (0.17%). Unfortunately, I could not get an answer/explanation for 1. Why LC tax was levied on my purchase when to my knowledge dealership location & my purchase is in Chantilly. 2. Even if it is to be charged then why it is not shown clearly/explicitly on sales order? I am sure your team members must be doing what they have been trained/told to do but this ambiguity in customer dealing leaves a bad taste after good experience with sales person. I certainly expect an explanation for it & i am open to update if I am missing anything. If my observation is correct then it should be rectified ASAP & I should be compensated suitably. I hope someone out there reads it & acts/responds. More

No pressure sales We had a great experience with Terry Greenwald. We walked in just to see a car we saw online. We werent planning to purchase that weekend as we were i We had a great experience with Terry Greenwald. We walked in just to see a car we saw online. We werent planning to purchase that weekend as we were in the research stages. Terry took the time to show me the vehicle and explain all the details & features of the car. I didnt feel any pressure. He was very professional & we even chatted about mutual music interests. He’s just someone very easy to talk to. Jae in Finance also was a pleasure to work with, finding the best financing options for us. We also learned he’s a father of 2 facing challenges like the rest of us. More

Excellent!!! Zubed Chowdhury was great!!! Excellent sales person.. He took the time to explain and answer all my questions, not only through the sales process but Zubed Chowdhury was great!!! Excellent sales person.. He took the time to explain and answer all my questions, not only through the sales process but also after, at any time I have returned to the dealership. I would highly recommend Zubed and this dealership to all my friends and family. Thank you so much Zubed!!! More

very pleasant, professional and courteous Dealt with sales consultant Freddie Hamad who was a very professional and courteous person. enjoyed working with him. overall my experience was very p Dealt with sales consultant Freddie Hamad who was a very professional and courteous person. enjoyed working with him. overall my experience was very positive and enjoyable. More

Awesome Experience Both Prince Addy and Freddie Hamad demonstrated integrity and professionalism that made the purchase of the car an easy decision. With vast knowledge Both Prince Addy and Freddie Hamad demonstrated integrity and professionalism that made the purchase of the car an easy decision. With vast knowledge and insight about the vehicles on the lot, they answered all questions with precision and clarity. They were very engaging and courteous and displayed a great sense of respect for my spouse and me. As we proudly drove off in a GLC 300, my spouse asked, "Why did we not come to MB of Chantilly sooner, with decent people like Price and Freddie around to make things simple and meaningful?" We would wholeheartedly send friends and family to this dealership without any hesitation because of our awesome experience, which we cherish so much. Keep up with the excellent human relationship and candor. You made car buying easy and rewarding. More

Excellent Experience: Zabed Chowdhury We bought a Car with Zabed's help and had an amazing experience. Straightforward, no nonsense. That's how car buying should be. I would hight recommen We bought a Car with Zabed's help and had an amazing experience. Straightforward, no nonsense. That's how car buying should be. I would hight recommend him to friends and family. More