Mercedes-Benz of Chantilly

Our experience at CHANTILLY Mercedes-Benz was outstanding. Our salesman was very knowledgeable of our vehicle and all its features. The whole process was stress free and very smooth. Highly recom outstanding. Our salesman was very knowledgeable of our vehicle and all its features. The whole process was stress free and very smooth. Highly recommend. More

Entire buying experience was smooth, professional and pleasant. Staff was knowledgeable, respectful and great to work with. pleasant. Staff was knowledgeable, respectful and great to work with. More

Mr. Eric Carlson provided an outstanding professional service. He has a great knowledge about his work and explained all the details of the vehicle with such an ease that we could decide which features w service. He has a great knowledge about his work and explained all the details of the vehicle with such an ease that we could decide which features we should have in our car. We admire his patience, friendly attitude and felt very comfortable dealing with him. He made us feel that we are important. Definitely we will recommend his name to our friends. Shiv & Kajal Jindal More

I purchased my car on Sunday 7/9 after I signed all papers and left for home following day I noticed there was no logo/emblem in the rear trunk lid and called right away and let sales folks know about papers and left for home following day I noticed there was no logo/emblem in the rear trunk lid and called right away and let sales folks know about the issue, they agreed to put those back, but it took about 9 days to get them installed after dealing with service department, which provided a poor service. I also had to compromise for the missing floor mat, between waiting for ever to get the original Mercedes-Benz vs non-original, which they had already in the store. Bottom line a good dealership is expected to perform a thorough health-check before putting the car on display for sale. More

I would like to express my gratitude to Zahbed Chowdhury, Prince Addy, and David Han for the outstanding customer service I received. I initially brought my car in for service and walked out in a new vehicl Prince Addy, and David Han for the outstanding customer service I received. I initially brought my car in for service and walked out in a new vehicle that I love!!! Throughout my entire purchase they were extremely patient with me and answered any questions that I had about my new lease. Mr. Chowdhury went above and beyond to explain the features of the vehicle and even assist with the connection of my vehicle to my prehistoric phone. Mr. Addy, as always, insisted that he meet the needs of the customer as well as the needs and benefits it would bring to Mercedes Benz. And I can't forget my gratitude for Mr. Han during the final stages of the deal. Mercedes Benz has a power team with these three gentlemen assisting customers. I want to thank them...I am all smiles with my new purchase. More

Professional, organized and polite during the entire process. Zabed was very knowledgeable of the car we wanted. process. Zabed was very knowledgeable of the car we wanted. More

Mariela is the best. She has been down to earth to convince me to buy it. I decided on the same day She has been down to earth to convince me to buy it. I decided on the same day More

Sung choe, our sales consultant, provided us the best possible help in every part of our purchase - from selecting the right vehicle, to ordering and spending the time to familiarize us with the new vehi possible help in every part of our purchase - from selecting the right vehicle, to ordering and spending the time to familiarize us with the new vehicle. Great service throughout! More

The dealership from the moment I walked in was very cordial and friendly. I was greeted right away and manager was very friendly. I didn’t feel pressured to buy and was able to express concern without cordial and friendly. I was greeted right away and manager was very friendly. I didn’t feel pressured to buy and was able to express concern without feeling misheard or brushed aside. Would visit again. More