Mercedes-Benz of Chantilly

I bought a used car from this dealer. Mercedes assured me there were no major mechanical problems with the vehicle. Within 30 days my car had starting burning 5 quarts of oil every 140 miles. I took it to th there were no major mechanical problems with the vehicle. Within 30 days my car had starting burning 5 quarts of oil every 140 miles. I took it to the services shop and they in turn could not find anything wrong with the car. They gave me an oil change and sent me on my way. I was able to make it home where I, again, needed to put more oil in the car. I called Mercedes the following morning and spoke with their Sales Manager, I do not recall his name. The Sales Manager told me to get the car towed in, at my own expense, and they would look at it. I continuously tried to call the dealership and they would not return my calls. I had to replace my engine as well as catalytic converters. There is no possible way this dealership did not know about the SERIOUS mechanical problems with this vehicle. I would NOT recommend purchasing a car from them, they cover everything up. I should not have had to replace an engine, catalytic converter, and air flow meter within 90 days of purchasing this vehicle. More

My original sales person left the employment of the dealership, Prince took over and did a great job of following up on my order...Jennifer walked me through the vehicle, and while i had to leave befor dealership, Prince took over and did a great job of following up on my order...Jennifer walked me through the vehicle, and while i had to leave before she was finished, she encouraged me to come back for an additional review giving me her cell number...Waleed did a nice job in the business office and was very proffesional. More

Freddie and Jennifer were very professional considering I started the sale with one and finished with the other person. They both valued my time and my business; they were very efficient and informative. Th started the sale with one and finished with the other person. They both valued my time and my business; they were very efficient and informative. The process was short and sweet. I would recommend both of them. More

Sales was friendly and took extra time to help with my purchase, explained all the details of the car, quickly and efficeintly completed the paperwork, even stayed after regular hours. Sales followed up purchase, explained all the details of the car, quickly and efficeintly completed the paperwork, even stayed after regular hours. Sales followed up on several occassions to check on our satisfaction. Internet posting made selection easy and the vehicle was available when I came to the dealership. Followup service was handled efficiently and thoroughly. An overall good experience I would recommend to a friend. More

Worst experience i've ever had with mercedes benz dealer Worst experience i've ever had with mercedes benz dealer in the entire nation... i had an appointment for servive on monday (8:00 am) got there on Worst experience i've ever had with mercedes benz dealer in the entire nation... i had an appointment for servive on monday (8:00 am) got there on time...checked in. and haven't recievd a call till 3:00 pm telling me my car did not make it to the mechanic, next day..no call till 3:pm still nothing new...their excuse was oooo you have a loaner car not to worry...3rd day..i went in got my car (not fixed) and left... would you think i will ever ever go back again?... More

We had a very positive experience buying our C300 4Matic from Jennifer Chang. From our first visit until the eventual purchase of the car, Jennifer was; friendly, timely, knowledgable, and trustworthy. I w from Jennifer Chang. From our first visit until the eventual purchase of the car, Jennifer was; friendly, timely, knowledgable, and trustworthy. I would do business with her again recommend her to my friends and family. Thank you Vincent Circosta More

Very professional, friendly, and thorough. Explored all alternatives until the right combination was found. Both Ms. Soska and Mr. Ahsan were very respectful and efficient throughout the entire transactio alternatives until the right combination was found. Both Ms. Soska and Mr. Ahsan were very respectful and efficient throughout the entire transaction. I very much appreciated their dedication to making this deal happen. More

I have been looking for a used car for a while that would be realiable with low miles but for a low price. Freddie Hamad was a great sales representative who took fantastic care of me and was able to work wi be realiable with low miles but for a low price. Freddie Hamad was a great sales representative who took fantastic care of me and was able to work with me and sell me the car I have been looking for. I would definately recommend this dealership and Freddie Hamad as your sales representative. He was very friendly, eager for your business, and easy to work with. This was my first car purchase ever and I had a unbelievably great experiance at Mercedes Benz in Chantilly. The service was so good I will most likely buy my next car from them. Thank you again for your business Mercedes Benz of Chantilly. More

The Chantilly dealership is located in a nice and new area. It is clean and welcoming. The salesman was knowledgeable, friendly and not pushy. He explained the specifics and numbers well. He was willing area. It is clean and welcoming. The salesman was knowledgeable, friendly and not pushy. He explained the specifics and numbers well. He was willing to sell us what we wanted even if he had to bring the car from another site. We negoatied the price and the manager helped in finalizing the deal with a car from their site. More