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Mercedes-Benz of Chantilly
Chantilly, VA
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Purchased used 98 Lexus ES 300 last week and was treated exceptionally well and assisted through the paperwork process. After completing transaction, realized that the car had a blemish needing attention. exceptionally well and assisted through the paperwork process. After completing transaction, realized that the car had a blemish needing attention. MB Chantilly and Bill Witkop addressed concern professionaly and thoroughly and I am very happy with my new used car. I would gladly do business with them again and sincerely encourage others to do likewise. MB Chantilly is a fine establishment with fine people - thanks! More
My experience at MB Chantilly was simply great. The people there value their customers with interest as compared to their competitors (I had been to Audi twice). We were assisted by a very cheerful lad people there value their customers with interest as compared to their competitors (I had been to Audi twice). We were assisted by a very cheerful lady Elaine Soska. We were interested in GLK 350 and she gave her best to explain the features from Front to Rear with keen interest. We went the next morning to finalize between GLK 350 and Audi Q5; and we said the same to them. They gave their best quote and were willing to meet all our requirements than just forcefully trying to reduce their inventory. Along with Elaine; Steve and Prince helped us with the paperwork and finance from start to end. They made it look easy. It's almost a month now and have received two calls from Elaine regarding the performance of the vehicle. To conclude; it's a great dealership which truly cares for their customers. No doubt, I would recommend them and suggest to at least visit this dealership once if you are looking for a Mercedes or one of it's competitor. Cheers!!! Thank you guys to make it happen :). Omkar More
When we visited Mercedes-Benz of Chantilly, we had just started thinking about replacing our existing, 5-year old car. Bob Slattery's friendly, no-pressure, knowledgeable and professional style encouraged started thinking about replacing our existing, 5-year old car. Bob Slattery's friendly, no-pressure, knowledgeable and professional style encouraged us to explore, and readily discover, how much we liked the quality and features of the vehicle we decided to purchase at the end of the first visit. When the vehicle with the options we wanted was not in stock, Bob Slattery searched all the inventories of dealerships in the area, and beyond, eventually bringing in the car with exactly our specifications from Brooklyn, NY. Without much uncomfortable "haggling", Mercedes-Benz of Chantilly cut straight to the chase, making us an offer that we felt was very fair. The same courteous and professional treatment was extended to us by the staff during the final paper work. More
Lou Palombella is one of the best I have ever dealt with in buying a vehicle and I would recommend him to anyone buying a car dealership except he is leaveing and will no longer be there after 07/31/10. O in buying a vehicle and I would recommend him to anyone buying a car dealership except he is leaveing and will no longer be there after 07/31/10. Overall I had a horrible experience in getting my tags and wouldn't had to get a second set of temp tags because of some excuse with DMV. More
Bob Slattery was the salesperson I dealt with. He was great -- whole car buying experience at this dealership was excellent -- I had done my research and knew the fair price for the GL450 -- Bob and his great -- whole car buying experience at this dealership was excellent -- I had done my research and knew the fair price for the GL450 -- Bob and his team met at that price and simplified the experience. More
My bf and I went to pick out a new car for me. Freddie Hamad helped us from day 1. We went there with the intention of buying a C class, however, Freddie not only show us the C class but listened to what Hamad helped us from day 1. We went there with the intention of buying a C class, however, Freddie not only show us the C class but listened to what I wanted and showed me other options. We ended up buying the E350 Coupe, in white. It had everything that I wanted and a great price. He was not pushy like many other sales rep. out there who tries to sell you whatever they can. Freddie was much more customer oriented and cared about what I wanted and not what he could sell.Even after we've bought the car, he called several times to congrats me and follow up with me. Overall, Great experience, 100% recommend and will definitely go back in the future. More
My car buying experience was fantastic. The dealership was extremely respectful, did not employ any high pressure sales tatics and agreed upon a fair price for our new vechicle. Larry(our salesman) was pr was extremely respectful, did not employ any high pressure sales tatics and agreed upon a fair price for our new vechicle. Larry(our salesman) was professional and curtious- If you are looking for a Mercedes, this dealership should be your first and only stop. I highly recommended them. From the salesman to the GM to the fincance guys- they are A-1. More
I am unable to justly articulate the level of customer service, friendliness and professionalism both Stephen and Lou have treated me with on every visit. Their great guys that helped me though this proc service, friendliness and professionalism both Stephen and Lou have treated me with on every visit. Their great guys that helped me though this process and made it easy on me. Cheers gentlemen! Garry More
Our sales agent Louis Palombella was great to work with. We had a very enjoyable sales experience with Louis and Chantilly Mercedes - Benz and highly recommend them. Louis is a true professional and leaves We had a very enjoyable sales experience with Louis and Chantilly Mercedes - Benz and highly recommend them. Louis is a true professional and leaves no stone unturned! We have been very happy with our new ML-350 and know that this dealership will take good care of us! Thanks Louis!! Mike & Chris Wrinkle More