Mercedes-Benz of Charlottesville

Zach did a great job keeping me up to date with information. The delivery of the vehicle and the customer experience was well done. information. The delivery of the vehicle and the customer experience was well done. More

Yesterday I went by to pick up my car which was in for a trip check. They inspected it which was due. did the trip check and washed it....All for free! Good will goes along way to keep customers happy. Th trip check. They inspected it which was due. did the trip check and washed it....All for free! Good will goes along way to keep customers happy. Thanks More

Zach made the purchase of my certified used car easy - very satisfied with the entire sales process. This is the second Mercedes we have purchased from this dealership. Being a repeat buyer says a lot a very satisfied with the entire sales process. This is the second Mercedes we have purchased from this dealership. Being a repeat buyer says a lot about the high service level provided by this dealership. More

What is really impressive is the outstanding service time and time again and the surprisingly fast in-out time---delivery and pickup. Many thanks for another very positive experience. and time again and the surprisingly fast in-out time---delivery and pickup. Many thanks for another very positive experience. More

Had the first (1 year) service for my car. I stayed in the customer area to wait for my car. Everything went great and even quicker than I thought it would. the customer area to wait for my car. Everything went great and even quicker than I thought it would. More

Make getting service work done - easy - offered lender car --which they brought and delivered my car to dealership =-- and brought back when finished. Made connecting convenient -- picking up car at work car --which they brought and delivered my car to dealership =-- and brought back when finished. Made connecting convenient -- picking up car at work and returning to same place, More

From sales (Mathew) to service and the ever reliable, honest and helpful, Tiffany, I have been very satisfied with my past and present experiences. honest and helpful, Tiffany, I have been very satisfied with my past and present experiences. More

A superb response to a problem that developed with my windshield. It was fixed with minimal fuss and my car returned after being cleaned exceptionally well. windshield. It was fixed with minimal fuss and my car returned after being cleaned exceptionally well. More

David was a wonderful service advisor. He handled all the clients, got my car fixed and my loaner arranged, and was cool the whole time. the clients, got my car fixed and my loaner arranged, and was cool the whole time. More

We live a little over an hour from the dealership and needed our annual service. They picked up our car, left us a nice loaner and then brought our car back the next day. Impeccable service. The young needed our annual service. They picked up our car, left us a nice loaner and then brought our car back the next day. Impeccable service. The young man who transported the car was very nice and Ragina the service consultant was great. More