Mercedes-Benz of Charlottesville

Needed some work and a state safety inspection. No appointment walk in and they took care of me . The man who washed my car made my day , because he vacuumed.Thanks to everyone! No appointment walk in and they took care of me . The man who washed my car made my day , because he vacuumed.Thanks to everyone! More

They continue to provide excellent, personal professional service! I trust them to care for my car and to help me with anything I need to continue to drive my 10 year old Mercedes. service! I trust them to care for my car and to help me with anything I need to continue to drive my 10 year old Mercedes. More

Excellent service. The staff explains what will be done and gives realistic time frames for repairs. The staff explains what will be done and gives realistic time frames for repairs. More

We are always well-cared-for at Brown's MB. They did just what was requested. No issues - and friendly, professional staff. They did just what was requested. No issues - and friendly, professional staff. More

I did not go to the dealership my car was picked up and returned that evening. My rubber around my back window was coming apart, so they had to order it, it should be in within the next week or so. As usua returned that evening. My rubber around my back window was coming apart, so they had to order it, it should be in within the next week or so. As usual friendly service. and it meets my idea of what a dealership should be. More

Easy to make appointment and work was done in the estimated time. The car wash was most appreciated. estimated time. The car wash was most appreciated. More

Outstanding customer service. Here I’m always treated as a priority. There’s a comfort in this standard of care. Here I’m always treated as a priority. There’s a comfort in this standard of care. More

Everyone at the dealership is friendly, courtesy and willing to go the extra mile to be sure your visit/service expectations are met. The dealership is extremely clean and bright. Tiffany Brown, Ragina willing to go the extra mile to be sure your visit/service expectations are met. The dealership is extremely clean and bright. Tiffany Brown, Ragina Fitz and Heather, service reps are a definite asset to your company. We have been clients since about 2003. We highly recommend Mercedes of Charlottesville to all our family and friends. More

I appreciate working with the mercedes -Benz family, they are all friendly and willing to assist one. working with them has been joy and I loved how they cleaned my car. Zack Corbin helped me to make grea are all friendly and willing to assist one. working with them has been joy and I loved how they cleaned my car. Zack Corbin helped me to make great decision. More

Excellent service and value through the 15 years I have been working with this dealership, and in particular I appreciate the service provided by Zack Corbin, both in helping with the selection as well as been working with this dealership, and in particular I appreciate the service provided by Zack Corbin, both in helping with the selection as well as all the follow through and communication. More