
Mercedes Benz of Cherry Hill
Cherry Hill, NJ
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Went to purchase a 2018 E class Benz on 2/15. I was immediately impressed with the look of the dealership and I loved the car I came to see the minute I saw it on the lot. Unfortunately that was the hi immediately impressed with the look of the dealership and I loved the car I came to see the minute I saw it on the lot. Unfortunately that was the high point of my visit. Myself and my uncle must have wandered the lot for 20-30 mins and not one person asked to help us although salesmen would look you right in the eye. Finally I asked a receptionist if someone could help us. She proceeded to ask for any available salesman to come to the lobby. Still nothing. After about 20 more mins past she still saw us standing and said “OMG no one has came to help you?”. That’s when she personally went into the rear and after a few mins our salesman came out. Vivian was very helpful I must say and he immediately got the keys and I got to test drive the car. Immediately I noticed vibrating whenever brakes were applied and slight vibration when driving at moderate speeds. This was disappointing cause they were advertising the car as a CPO. Any mechanic that certified this car should be immediately fired. Once we got back we informed the dealer of the issue. Was told since the car was under warranty still and it could be corrected but only after I brought the vehicle. Huh? Why would I buy damaged goods for 50,000+ When it’s a CPO? Needless to say I was disappointed cause I really wanted to buy the car so much so I had my financing already in my back pocket. I must say tho that the haggling process was fair and I felt we were trying to reach a fair deal for the car but the initial rebuke when I arrived at the dealership and the condition of the car during my test drive and to top it off to be told that if you buy the car we will fix the issue really stole joy of owning a Mercedes Benz. More
In my business, I lease and purchase many vehicles around the country at local dealerships. Desmond is by far the most knowledgeable and driven person that I have encountered. His level of service is impecca the country at local dealerships. Desmond is by far the most knowledgeable and driven person that I have encountered. His level of service is impeccable. Above and beyond. More
First I want to say my very first experience with Mercedes Benz of Cherry Hill was absolutely amazing and when I say they can make dreams come true they really can! My sales rep Chris Colella was ver Mercedes Benz of Cherry Hill was absolutely amazing and when I say they can make dreams come true they really can! My sales rep Chris Colella was very professional and kept me feeling very confident about my purchase. And I really fell in love with my Jupiter Red Class 250 4 Matic! A beauty. Thank you Chris Colella and everyone at Mercedes Benz. She’s mine! Thank you Chris!!!! More
Perfect Mercedes Purchase Experience Professional, no-nonsense Mercedes purchase. Fair, honest, first-rate dealership. Mike and Nick ensured my Benz was as good as new. They're the bes Professional, no-nonsense Mercedes purchase. Fair, honest, first-rate dealership. Mike and Nick ensured my Benz was as good as new. They're the best. Visit MB of Cherry Hill and ask for them; you'll be glad you did. Thanks, Mike and Nick. See you again soon for another buy. More
Great dealership to shop for the Benz Desmond Brifu is an amazing sale gentleman. He helped us to get what car we love with a great price and helpful service. We are tough customers. H Desmond Brifu is an amazing sale gentleman. He helped us to get what car we love with a great price and helpful service. We are tough customers. However, he makes us feel at ease. Really appreciated More
Best experience I’ve ever had with buying a certified vehicle. Desmond Brifu made the buying experience awesome. You don’t leave feeling you’ve been had. I definitely recommend Cherry Hill Mercedes-Benz. vehicle. Desmond Brifu made the buying experience awesome. You don’t leave feeling you’ve been had. I definitely recommend Cherry Hill Mercedes-Benz. Talk to Desmond , no pressure no rushing at all. Best of luck.- Frank T. (Haddon Township, NJ ) More
Fantastic service Diego helped me so much with deciding on my new car. I test drove several different years of the GLC and he was so wonderful about it all!! Diego helped me so much with deciding on my new car. I test drove several different years of the GLC and he was so wonderful about it all!! More
Amazing Salesman was very informative. Overall great experience. I would return for a new purchase definitely. I will be in the market for a new gwagon in 18 Salesman was very informative. Overall great experience. I would return for a new purchase definitely. I will be in the market for a new gwagon in 18 months More
Amazing experience This was by far one of the best car buying experiences I’ve had. The level of professionalism exceeds any other place I’ve stepped foot in. Not only t This was by far one of the best car buying experiences I’ve had. The level of professionalism exceeds any other place I’ve stepped foot in. Not only that, but they make you feel comfortable the second you walk through the door. I had the pleasure of working with Stan to purchase my first Mercedes. We were able to reach a price that I was very happy with and once that was done he kept me entertained through all of the paperwork. Everyone at this dealership is so nice. There is such a positive atmosphere at this business. You can tell everyone enjoys working there and serving their clients. Stan thanks for all of your help! You took what I’d imagined would be a stressful day for me and turned it into such a great one! I will certainly be back in a few years after I’m done enjoying my new car! More