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Mercedes Benz of Cherry Hill - Service Center

Cherry Hill, NJ

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75 Reviews

75 Reviews of Mercedes Benz of Cherry Hill - Service Center

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January 11, 2019

Called due to failing state inspection! After having my 2013 ML350 Bluetec worked on I took the car for inspection. To my astonishment it was rejected, I was told to drive it more to reset t More

by Archiecj
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service managers
November 06, 2018

Lying,miserable mechanics hateful of reliable customers So I bought a Mercedes for the first a little over a year age. The car was amazing in all aspects except the tires sucked. You drive over a rock and More

by aforsteri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
general comment
March 24, 2018

Mercedes Cherry Hill Just wanted to thank Stan the man for a great experience buying my first Mercedes-Benz. I buy a new car every 2 to 3 years and Stan was very hands on More

by 300 C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Winslow
January 17, 2018

The Best or Nothing? The answer is Nothing. Every time I take my car in for service I am disappointed. The left hand doesn’t know what the right hand is doing. All I get are excuses, the servi More

by Jcnj
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service Centwr and Finance department
December 27, 2017

Worst Car Service Experience Ever Came in for 10,000 mile service on a Saturday. Was told it would take 1 hour and 10 mins. Took 2 1/2 hours. Service manager on duty was overwhelmed. I More

by Val R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I didn't catch the name
December 18, 2017

Great job on my service I had a wonderful experience servicing my car here. I don’t recommend purchasing here as they treat you very poorly. The service side however was wond More

by Sv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Glembocki
December 16, 2017

Excellent customer service The Customer service representative was very helpful in looking into the history of the car service and ensured the issue was resolved completely. I More

by Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom glembocki
December 13, 2017

Great experience Great job diagnosing and fixing car problem. Tom G was a great help, as always. Every one working there is very helpful. Fran & Mitch S More

by Jstbcaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Glembocki
December 12, 2017

Annual Service My service went according to the annual plan. My service manager was professional and clear. Excellent. He was friendly and explained the issues clear More

by Boutlaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other
November 29, 2017

The service advisor was knowlegible and the job was done right the first time. They truly care about the customer experience . Loaner vehicle was brand new and had nice options! More

by VLMoore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Glembocki
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