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Mercedes Benz of Cherry Hill - Service Center
Cherry Hill, NJ
75 Reviews
75 Reviews of Mercedes Benz of Cherry Hill - Service Center
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July 20, 2017
Service My service guy is Tom G.. Tom took care of everything from being to end with ease. It's alway a pleasure with Cherry Hill Mercedes Benz. My service guy is Tom G.. Tom took care of everything from being to end with ease. It's alway a pleasure with Cherry Hill Mercedes Benz. More
by Happygirl123
Employees Worked With
Tom Glembaki
June 27, 2017
Service to get you in and out is very slow. This is the second or third time I have dealt with this department in last month (2 different cars) same results to get you in and out is very slow. This is the second or third time I have dealt with this department in last month (2 different cars) same results I reserve car both times. So you would think you should just check in and depart each time it took over 30 mins. More
by Tony
Employees Worked With
Service Department
June 19, 2017
Cherry Hill Mercedes Benz Service Outstanding, Best Ever !!! I would recommend Cherry Hill Mercedes Benz to all my friends and aquaintences. I would also buy a car from them in a heart Outstanding, Best Ever !!! I would recommend Cherry Hill Mercedes Benz to all my friends and aquaintences. I would also buy a car from them in a heartbeat. More
by Hornetdriver/6
Employees Worked With
Tom Glembocki
June 12, 2017
Great service! We own a 2013 S350 blue tech and a 2012 E350 cabriolet. Service team is always going out of their way to make sure that we are well taken care of. D We own a 2013 S350 blue tech and a 2012 E350 cabriolet. Service team is always going out of their way to make sure that we are well taken care of. David S has made special arrangements for transportation, secured loaner vehicles and effectively communicating when our car needs more than routine service. On occasion they have even sent the roadside assistance crew to my office when I was unable to make it to the dealer for service. We are very happy with our vehicles and extremely happy with the service we have received at Mercedes-Benz of Cherry Hill. The great service will keep us coming back Roy H. More
by Royh
Employees Worked With
Davis Stomato
April 23, 2017
Never use the service department I purchased about 5 vehicles with cherry hill mercedes. C400 was my last. Tires blew out all the time. The service Dept failed to properly align the t I purchased about 5 vehicles with cherry hill mercedes. C400 was my last. Tires blew out all the time. The service Dept failed to properly align the tires and caused the tire to wear prematurely. Wanted to charge me for yet another replaced tire despite my holding onto the car waiting for new car -- which I have now canceled and going to another dealership either BMW or Audi. I would never use service Dept. More
by Sandy
Employees Worked With
Joe Z is a great sale person; its sad he stuck with the service center which hurts him, Joe Zalaf
April 03, 2017
Great service . Felt like service personal genuinely concerned. Quick service.kept car clean. Loaner car was great. Ted was very attentive and helpful. Would reques . Felt like service personal genuinely concerned. Quick service.kept car clean. Loaner car was great. Ted was very attentive and helpful. Would request him in future More
by Ira
Employees Worked With
Ted LeVine
February 24, 2017
My Mercedes Benz Experience Diego is always pleasant and accommodating. He always makes sure that the service that I need is done to my satisfaction and returns my car to me clea Diego is always pleasant and accommodating. He always makes sure that the service that I need is done to my satisfaction and returns my car to me clean! More
by Bling Bliss
Employees Worked With
Diego Delrio
February 21, 2017
DO NOT BUY YOUR MERCEDES FROM THIS DEALERSHIP BUY YOUR MERCEDES FROM ANOTHER DEALERSHIP! I am Here for routine maintenance for my 2017 GLS 550 and rim damage and slit of rubber cut from my tire. BUY YOUR MERCEDES FROM ANOTHER DEALERSHIP! I am Here for routine maintenance for my 2017 GLS 550 and rim damage and slit of rubber cut from my tire. First off, no loaner car was available so I was stuck getting a ride to work and back from work when my car was finished. I also purchased the tire plan in which was marketed to me by my salesman Mark and the lady who closed the deal Cateria as a protection for my rims and tires. Well after having my car all day, they called to tell me that my car was finished and my tire damage was not covered by my tire protection plan!!!! WHAT????? What do you mean my tire needs are not covered under my tire protection plan? That is not what you told me when you sold me the plan. I literally am driving a brand new 2017 Mercedes GLS 550 with a slit of tire missing and my rim damaged and I bought a protection plan that supposedly covers my tires and rims for incidents such as this. But now I am here and of course that is not covered under my plan!!!!! THIS IS OUR 6st MERCEDES and I can not even get a rental so that I can go to work to pay for this "ELITE " MERCEDES. $100,000 car and a Loaner car is not guaranteed when you bring your car in for service? I love Mercedes and my friends in other states have one and always get a loaner, so it is this particular dealership who doesn't offer you the elite service that one should get when driving a MERCEDES! FYI- Range Rover gives you a loaner all the time, I know because I have one too. BEWARE OF BAIT AND SWITCH TACTICS AT CHERRY HILL MERCEDES! BUY YOUR MERCEDES ELSEWHERE! More
by Disheartened Mercedes Owner
Employees Worked With
Cateria and Tom , Mark Onbashian
February 14, 2017
Service work. My experience was the greatest My service rep Tom MacElrath is exceptional. Never disappoints the job gets done every time from the scheduled drop off to the pick up. All went smo My service rep Tom MacElrath is exceptional. Never disappoints the job gets done every time from the scheduled drop off to the pick up. All went smoothly More
by Pc123
Employees Worked With
Tom MacElrath
February 13, 2017
Absolutely wonderful Ur always greeted by helpful attendants that show u who's taking care of ur appointment.In my case it's Dan who's absolutely wonderful n has all my in Ur always greeted by helpful attendants that show u who's taking care of ur appointment.In my case it's Dan who's absolutely wonderful n has all my info on hand without waiting!! He's always pleasant n courteous!! It's my first Mercedes n so far won't b my last!! More
by MOMMOM deb 52
Employees Worked With
Jonathan batts AC NJ
