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Mercedes-Benz of Chesterfield
O'Fallon, MO
200 Reviews
At our Mercedes-Benz dealership, we take pride in our superior customer service and nothing is more important to us than providing our customers with the best service in O'Fallon, St. Charles, Chesterfield, and other cities surrounding St. Louis, MO and Illinois. Stop by for a test drive today or service your current Mercedes! We're Closer Than You Think!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 200 reviews
July 13, 2026
Exactly a month ago today, my husband purchased for me my very first BMW from Alan Gutierrez. Initially, we planned to finance through our bank of almost 30 years, but their turnaround time was incredibly my very first BMW from Alan Gutierrez. Initially, we planned to finance through our bank of almost 30 years, but their turnaround time was incredibly slow. During this process, Alan offered us financing through his dealership, and after some consideration, we decided to take him up on the offer. Alan shared our desires and worked in tandem with Chad their financial officer who provided us with a better rate, better terms, and a more comprehensive package. Throughout everything, Alan was patient, professional, and genuinely cared about the service he provided to us. I highly recommend him to all my friends and family. It's been a month, and I'm still in the honeymoon phase with my new car—I absolutely love it. I'm truly grateful for the outstanding and superior quality service that Alan and the entire staff rendered to us. With Sincere Gratitude, Candace and Lee Mc Clain More
by mcclain
May 09, 2026
Dealership was very clean. Aaron was efficient and did a great job. Would recommend this dealer. Aaron was efficient and did a great job. Would recommend this dealer. More
by Vrodcrazy
May 06, 2026
Amir was great to work with I was very satisfied with my experience. Amir was always in contact with me through the whole process. experience. Amir was always in contact with me through the whole process. More
by daniel_schreiner616
February 09, 2026
On time appt, service performed as expected, oil change, cabin filters, Schedule A, and brake analysis completed. Personnel very friendly, courteous, knowledgeable, and provided insight to my questions. cabin filters, Schedule A, and brake analysis completed. Personnel very friendly, courteous, knowledgeable, and provided insight to my questions. More
by dalesc17
Employees Worked With
Patrick Kellermann
February 01, 2026
Bought my car there and just had it worked on last week. Lied to and deceived by service worker and still waiting on a call back from their service manager! Very much disappointed and such! Beware of their Lied to and deceived by service worker and still waiting on a call back from their service manager! Very much disappointed and such! Beware of their service! More
by DrA
Employees Worked With
Megan and JC Calnadro
January 03, 2026
Personnel at this place were very courteous, spent good amount of time explaining service details. Service was completed efficiently. Deanne was excellent and answered questions I had, and kept updating pe amount of time explaining service details. Service was completed efficiently. Deanne was excellent and answered questions I had, and kept updating periodically. More
by vinayakrajagopal
Employees Worked With
Deanne Pappagrorge
November 06, 2025
I went in for battery replacement. The ease of scheduling appt was smooth. Deann was great to work with. I met Bryce in Service and was impressed with his knowledge of my vehicle. Tota The ease of scheduling appt was smooth. Deann was great to work with. I met Bryce in Service and was impressed with his knowledge of my vehicle. Total 5 stars across the board Keith Garrison More
by writersden
Employees Worked With
Bryce, Deann
