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Mercedes-Benz of Chesterfield
O'Fallon, MO
169 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 169 reviews
April 13, 2024
Very polite and helpful. Always seem to have time to help with our problems. TV service for our Sprinter RV, best in our area. Always seem to have time to help with our problems. TV service for our Sprinter RV, best in our area. More
by JIM.RILEY
Employees Worked With
Eric - 5 stars, Patrick Kellermann
March 31, 2024
My sales person was very professional and answered my questions. Very helpful so I could understand the difference in the vehicle’s I was looking at. After making a selection the manager helped work out questions. Very helpful so I could understand the difference in the vehicle’s I was looking at. After making a selection the manager helped work out a fair deal and went above and beyond to make it as smooth as possible. More
by willherr12
Employees Worked With
Joe Wolk, Tim Wells, Patrick Kellermann
March 19, 2024
Service experience was not what I hoped. Deann was very helpful and attentive but the diagnostics were very vague and not helpful in determining whether to get service done. Two calls to th Deann was very helpful and attentive but the diagnostics were very vague and not helpful in determining whether to get service done. Two calls to the service department were not answered. On line service tools was useless as information included was extremely limited and I could not get my questions answered so did get recommended services. More
by JB
Employees Worked With
Deann P was very helpful when checking in.
March 18, 2024
I could not be more pleased with the service interaction. Communication was fast and efficient. Customer service was outstanding. I felt confident that this issue was identified and resolved in the best wa Communication was fast and efficient. Customer service was outstanding. I felt confident that this issue was identified and resolved in the best way possible. My vehicle was cared for and returned to me in better condition that before the service. More
by Shelley Axtetter
Employees Worked With
Ryan Main
March 03, 2024
Very clean. Service department do everything they can to make sure the problem is resolved. Really appreciate that. And a car dealership. Service department do everything they can to make sure the problem is resolved. Really appreciate that. And a car dealership. More
by Rcchambers1
Employees Worked With
Patrick Kellermann
