Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Chesterfield
O'Fallon, MO
204 Reviews
At our Mercedes-Benz dealership, we take pride in our superior customer service and nothing is more important to us than providing our customers with the best service in O'Fallon, St. Charles, Chesterfield, and other cities surrounding St. Louis, MO and Illinois. Stop by for a test drive today or service your current Mercedes! We're Closer Than You Think!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 204 reviews
August 02, 2024
DO NOT TRUST THE SERVICE DEPT! ! Took my car in to have a camera fixed. Was told the car was leaking oil and needed brakes for $5k. Took it to Midas and was shown the almost new bra ! Took my car in to have a camera fixed. Was told the car was leaking oil and needed brakes for $5k. Took it to Midas and was shown the almost new brakes it already had and they wouldnt even charge me. Absolutely the worst experience at a dealership I've ever had. More
by Particles816
Employees Worked With
Morgan
August 02, 2024
They were very accommodating. I missed my appointment in the morning, but they fit in that afternoon. Also very good about talking me through which service recommendations were ne I missed my appointment in the morning, but they fit in that afternoon. Also very good about talking me through which service recommendations were necessary versus those that were suggestions. More
by Akvam
Employees Worked With
Patrick Kellermann
August 02, 2024
Process was comfortable and easy. The sales person Patrick was knowledgeable and helpful went to bat for us to get us a fair deal. We would but another car from Chesterfield Mercede The sales person Patrick was knowledgeable and helpful went to bat for us to get us a fair deal. We would but another car from Chesterfield Mercedes More
by Gregsteiner1
Employees Worked With
Patrick Harroled
July 27, 2024
As always, my experience with MB of Chesterfield was top notch. My advisor was amazing and the service was on time and expedient. I brought my laptop to work while I waited for my car, and the setup was com notch. My advisor was amazing and the service was on time and expedient. I brought my laptop to work while I waited for my car, and the setup was comfortable and clean. More
by katiee23
Employees Worked With
There was a new advisor who helped me this time. He was awesome and I’m kicking myself because I cannot recall his name right now.
July 27, 2024
Great Dealership always responsive to my needs. The Service rep (Morgan) is always helpful and makes you feel like your the only customer that she has to take of. Would recommend dealership to all o The Service rep (Morgan) is always helpful and makes you feel like your the only customer that she has to take of. Would recommend dealership to all of my friends More
by 8181stewart
Employees Worked With
Morgan
July 20, 2024
I had such a great experience at this dealership! My past experience with other dealership in the past several months or since looking to purchase a used car have not been the best experience., So I My past experience with other dealership in the past several months or since looking to purchase a used car have not been the best experience., So I was so pleased that this experience was great! Erin my sales associate was excellent!! Very informative, stayed in constant contact with me through the whole process and always keeping her word and making herself available to me even on her off days. She took care of everything that needed to be done. She delivered excellent customer service!! Every person I meet there was very kind and helpful. I would definitely recommend Mercedes-Benz of Chesterfield to other family, friends and associates!! More
by veejwinston
Employees Worked With
Erin Dougherty
