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Mercedes-Benz of Chesterfield
O'Fallon, MO
204 Reviews
At our Mercedes-Benz dealership, we take pride in our superior customer service and nothing is more important to us than providing our customers with the best service in O'Fallon, St. Charles, Chesterfield, and other cities surrounding St. Louis, MO and Illinois. Stop by for a test drive today or service your current Mercedes! We're Closer Than You Think!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 204 reviews
November 04, 2023
I highly recommend this dealer, friendly knowledgeable, and professional staff members. I had the best experience with them compared to some of the other Mercedes-Benz dealers in town. and professional staff members. I had the best experience with them compared to some of the other Mercedes-Benz dealers in town. More
by Nooriya sidiqi
Employees Worked With
Reed Raleigh Chad Trulove Ciara Schwab
March 03, 2022
After a negative experience with the service center I appreciated the service center manager, Patrick, calling me and going over the service that was done on my AMG GLE 53. Personal service is primary in appreciated the service center manager, Patrick, calling me and going over the service that was done on my AMG GLE 53. Personal service is primary in my business, pharmacy, and him reaching out was important. I will continue to use MB of Chesterfield service center in the future and give them another chance. More
by Dean
Employees Worked With
Patrick Kellermann
September 13, 2021
I never expected to be treated so poorly by the people who were supposed to take a good care of my business, very poor communication skills from Liz the service advisor and her service manager Patrick. Ve who were supposed to take a good care of my business, very poor communication skills from Liz the service advisor and her service manager Patrick. Very disappointed by the service at this location. More
by Martyna
Employees Worked With
Patrick Kellermann
July 23, 2021
Absolutely outstanding service from Deann. Pickup, Service Work & Delivery were performed exactly as promised with no wasted time. This is how "customer service" should be. Thank you Deann! Service Work & Delivery were performed exactly as promised with no wasted time. This is how "customer service" should be. Thank you Deann! More
by marty
Employees Worked With
Deann Pappageorge, Patrick Kellermann
March 02, 2020
My first Mercedes purchase and first visit to Mercedes Benz of Chesterfield. Smooth acquisition process in all respects as overseen by Adam Bader. Love my new SL450!! Exemplary,customer-focused delivery a Benz of Chesterfield. Smooth acquisition process in all respects as overseen by Adam Bader. Love my new SL450!! Exemplary,customer-focused delivery and product orientation process by Matt Althage. Thanks to all for job well done! Larry Feuerstein More
by LRF6725
Employees Worked With
Adam Bader, Matt Althage
February 12, 2020
Best Experience Ever! I experienced exceptional sales service! Dave was very patient and attentive throughout the process. He remained responsive to my questions, took tim I experienced exceptional sales service! Dave was very patient and attentive throughout the process. He remained responsive to my questions, took time to make sure I understood all the bells and whistles of my care, and even called afterwards to check in with me. Unlike other dealerships, I didn't feel ignored, rushed, or hassled. Jamie and Steve were also very engaging and thoughtful. If you want to get away from the boutique and herd experience you find at other local Mercedes-Benz Dealerships, then Mercedes-Benz of Chesterfield is the place for you. More
by You Won't Regret It
Employees Worked With
Jamie & Steve, Dave Collins
February 12, 2020
Patrick Kellermann, the service manager, was great to work with. Very friendly addressing all my concerns and offering additional assistance. Grant, the trainee was also very attentive. I would definitel work with. Very friendly addressing all my concerns and offering additional assistance. Grant, the trainee was also very attentive. I would definitely recommend! More
by jharrell1
Employees Worked With
Patrick Kellerman, Service Manager
January 05, 2020
E-Class Matt Althage, what can I say? He is the man. This gentleman will work with you. I've now purchased 3 and sold him 4 cars so far. Mercedes Benz of Ches Matt Althage, what can I say? He is the man. This gentleman will work with you. I've now purchased 3 and sold him 4 cars so far. Mercedes Benz of Chesterfield is my dealership. I highly recommend this dealership to everyone. More
by Haris77
Employees Worked With
Steve Maher, Matt Althage
October 28, 2019
Best sales in the Chesterfield My car salesman was Bret Donaldson of Chesterfield. Bret was my first car salesman and I wouldn't trade in him for any other. He is very courteous an My car salesman was Bret Donaldson of Chesterfield. Bret was my first car salesman and I wouldn't trade in him for any other. He is very courteous and knowledgeable about the cars. He went above and beyond services for me. More
by Rob Hughes
Employees Worked With
Bret Donaldson
