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Mercedes-Benz of Chesterfield

O'Fallon, MO

4.5
204 Reviews
At our Mercedes-Benz dealership, we take pride in our superior customer service and nothing is more important to us than providing our customers with the best service in O'Fallon, St. Charles, Chesterfield, and other cities surrounding St. Louis, MO and Illinois. Stop by for a test drive today or service your current Mercedes! We're Closer Than You Think!
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951 Technology Dr

O'Fallon, MO

63368

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Showing 204 reviews

February 01, 2026

Bought my car there and just had it worked on last week. Lied to and deceived by service worker and still waiting on a call back from their service manager! Very much disappointed and such! Beware of their More

by DrA
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Megan and JC Calnadro
Feb 04, 2026 -

Mercedes-Benz of Chesterfield responded

Thank you for bringing this to our attention. We’re very sorry to hear about your experience and the frustration caused by the lack of follow-up and communication. This is not the level of honesty or service we expect from our team. I would appreciate the opportunity to speak with you directly, review the situation, and work toward making things right. Please contact me at your convenience. Malcolm Gage, General Manager Mercedes-Benz of Chesterfield 314-919-8000

January 25, 2026

Amir, Roy and Chad all provided great costumer service. Awesome service and wonderful experience Happy! More

by Danjosmith
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Amir, Chad and Roy
January 03, 2026

Personnel at this place were very courteous, spent good amount of time explaining service details. Service was completed efficiently. Deanne was excellent and answered questions I had, and kept updating pe More

by vinayakrajagopal
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Deanne Pappagrorge
November 06, 2025

I went in for battery replacement. The ease of scheduling appt was smooth. Deann was great to work with. I met Bryce in Service and was impressed with his knowledge of my vehicle. Tota More

by writersden
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Bryce, Deann
October 25, 2025

Routine visit for tires and Svc A - done well as always with appropriate suggestions for additional work after the multi-point check. Service advisors at MB Chesterfield are great to work with - highly re More

by STCAcuraFan
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Morgan Shoemaker
October 02, 2025

I recently purchased a Mercedes GLC 350e from Rob, and the entire experience was nothing short of exceptional. From the very beginning, Rob was professional, knowledgeable, and attentive to every detail. More

by cheryl.herrin45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Scharp
October 02, 2025

My experience at this dealership was excellent. I was looking into purchasing a new car and I was very stressed but after coming to this dealership everything became so easy and simple. Everyone wa More

by rawanr3
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Amir Ashour, Chad Trulove
September 29, 2025

Recently, I needed to take my Mercedes-Benz E 500 4MATIC to Chesterfield Mercedes for repairs and servicing. From the moment I dropped my vehicle off, my personal service advisor, DEANN, kept me fully updat More

by rlord2259
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Patrick Kellermann
September 26, 2025

Great people. Always helpful always pleasant. Thanks again for alll you do. TIL next time! More

by rydog13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Kellermann
September 21, 2025

Great customer service! We were coming from out of state and they made the process seamless and we felt at ease! More

by weber.stacey.a
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amir Ashour, Chad Trulove
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