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Mercedes-Benz of Chesterfield
O'Fallon, MO
183 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 183 reviews
November 12, 2024
Excellent customer service; smooth sales process, Sierra and Chad were extremely professional. I was hesitant at first but this experience has made me a Mercedes Benz fan! and Chad were extremely professional. I was hesitant at first but this experience has made me a Mercedes Benz fan! More
by Josue_paredes1
Employees Worked With
Chad Truelove, Sierra Sanders
November 07, 2024
The reason for the 3 review is they often forget to do the things they say they will. Last month with my service, I asked for the tire pressure to be checked and the code to be reset. Got home, not done a the things they say they will. Last month with my service, I asked for the tire pressure to be checked and the code to be reset. Got home, not done and the code still lit up. New wipers were installed, they dragged. Replaced with the next service. Battery light is on, I get home from service visit, light is still on. I return, battery is replaced and I was asked if I wanted to wait an extra 30 minutes for a car wash. I said yes, waited, they walk me to my car, car was not washed. They fall down in the quality control. Nice people, but the job for me has never been completed. They let the little things drop. More
by Pdreynolds1966
Employees Worked With
Patrick Kellermann
November 06, 2024
Great service. I had to last minute change my appointment time and Morgan was able to squeeze me in. I've been going there for a year now and everyone has been gre I had to last minute change my appointment time and Morgan was able to squeeze me in. I've been going there for a year now and everyone has been great. It all started when I needed snow tires. Ryan was able to make it happen so I didn't miss my trip. It's been painless every appointment so far. More
by rival.aqua-0e
Employees Worked With
Morgan, Ryan
October 27, 2024
Incredible service. Very polite and helpful. My car had a couple different issues that they help me work through! I felt they always looked out for my best interest. Pol Very polite and helpful. My car had a couple different issues that they help me work through! I felt they always looked out for my best interest. Polite and honest! Highly recommend More
by Lamartina1
Employees Worked With
DeAnn Pappageorge
October 27, 2024
In for regular service, 2 new tires, alignment and a starting battery on our GLC-300. Was greeted on-line and checked-in by Morgan who was courteous and efficient, and who communicated well throughout starting battery on our GLC-300. Was greeted on-line and checked-in by Morgan who was courteous and efficient, and who communicated well throughout the day regarding needs / status. Received a quality loaner car to use and the work was completed satisfactorily and on-time. Always a good experience. More
by STCAcuraFan
Employees Worked With
Morgan
October 19, 2024
My second visit to replace two rear tires before the winter season. I appreciate the attention and care my car received. I’m hoping to keep my car for many years to come. winter season. I appreciate the attention and care my car received. I’m hoping to keep my car for many years to come. More
by joseph_fischetti
Employees Worked With
Deann
