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Mercedes-Benz of Chesterfield
O'Fallon, MO
204 Reviews
At our Mercedes-Benz dealership, we take pride in our superior customer service and nothing is more important to us than providing our customers with the best service in O'Fallon, St. Charles, Chesterfield, and other cities surrounding St. Louis, MO and Illinois. Stop by for a test drive today or service your current Mercedes! We're Closer Than You Think!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 204 reviews
January 05, 2025
Based on this visit, all was good, as it was covered under warranty. Other visits have not been that way, as they have always come up with lots of very expensive work they claim I need done. Not so su under warranty. Other visits have not been that way, as they have always come up with lots of very expensive work they claim I need done. Not so sure I trust them More
by Jacque
Employees Worked With
Patrick Kellermann
January 02, 2025
My service rep, Morgan, was and has been very friendly and professional, everytime I go in for service. The service department always explains what service needs attention by sending a video and explanat and professional, everytime I go in for service. The service department always explains what service needs attention by sending a video and explanation. More
by Bartmessbunch
Employees Worked With
Morgan Shoemaker 5 Stars
January 01, 2025
EVERYONE TOOK GREAT CARE OF US. FROM PATRICK,CAL,CHAD AND ROY WERE AWESOME TO WORK WITH. WE ARE VERY SATISFIED WITH THE SERVICE WE HAVE RECEIVED FROM THE DEALERSHIP! WE LOVE OUR N FROM PATRICK,CAL,CHAD AND ROY WERE AWESOME TO WORK WITH. WE ARE VERY SATISFIED WITH THE SERVICE WE HAVE RECEIVED FROM THE DEALERSHIP! WE LOVE OUR NEW MERCEDES! More
by Lindabogusky
Employees Worked With
PATRICK, CAL, CHAD AND ROY
December 26, 2024
Marc was very knowledgeable and helpful in answering all my questions. He and the staff made the entire process of buying a car not only easy but pleasant. my questions. He and the staff made the entire process of buying a car not only easy but pleasant. More
by jimpowers99
Employees Worked With
Marc Young
December 23, 2024
Charged for windshield washer fill when it was full. This continues to be a problem. Charging for work that doesn’t need to be done and careless with dirty hands This continues to be a problem. Charging for work that doesn’t need to be done and careless with dirty hands More
by Hcpc02
Employees Worked With
Patrick Kellermann
December 10, 2024
Superb customer service, special thanks to Mathew Wagner ( sales consultant) for his help, positive attitude and smiley face. Purchasing the car took longer than usual, otherwise all was perfect ( sales consultant) for his help, positive attitude and smiley face. Purchasing the car took longer than usual, otherwise all was perfect More
by fedwa22
Employees Worked With
Mathew Wagner
