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Mercedes-Benz of Chicago

Chicago, IL

4.8
1,174 Reviews
Mercedes-Benz vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less. No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!
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1520 W. North Avenue

Chicago, IL

60642

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Showing 1,174 reviews

December 31, 2022

We love to do our business here, even though it’s an hour away from our home. The sales manager, and all other sales/finance guys who help us are great to work with. They are knowledgeable and I trust their More

by Quarashia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Uribe, Atanas Petrov
Jan 02, 2023 -

Mercedes-Benz of Chicago responded

Hi Quarashia, Our team was pleased to read that you found our dealership to be the friendliest and good at what we do! All of us at Mercedes-Benz of Chicago take great pride in serving our guests well and we are grateful to have earned your business. Kind Regards, Your Friends and Family at Mercedes-Benz of Chicago

Jan 03, 2023 -

Quarashia responded

After driving a Mercedes for 7-8 years, I don’t see myself drive any other car! See you guys in another 3 years!

December 31, 2022

Obi is amazing, he made the process super smooth. His service is beyond expectations! Even he delivered the car to me in Carterville, IL!! Highly recommended, great experience More

by Awnishahait
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Obinna Agba
Jan 02, 2023 -

Mercedes-Benz of Chicago responded

Hi Awnishahait, It’s really rewarding hearing that Obi was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! Kind Regards, Your Friends and Family at Mercedes-Benz of Chicago

December 30, 2022

Every step of the process from texting with Raul, to arriving at the dealership, to the full sales experience with Andrea was excellent. The used GLA we purchased was in amazing condition, with a fair More

by Laurarostmiller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Venita Rais, Raul Valle, Atanas Petrov, Andrea Ramirez
Dec 31, 2022 -

Mercedes-Benz of Chicago responded

Hi Laurarostmiller, The team at Mercedes-Benz of Ontario appreciates you taking the time to share your kind sediments regarding your first visit with us. Its wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to serving you for many years to come! Kind Regards, Your Friends and Family at Mercedes-Benz of Chicago

December 28, 2022

Very friendly and has a great attitude. Made the purchasing process easy and pain-free. Highly recommend him as a sales respresentative. More

by Marwa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy Woodstrom, Obinna Agba
Dec 30, 2022 -

Mercedes-Benz of Chicago responded

Hi Marwa, Thank you for choosing Mercedes-Benz of Chicago! It is our top priority to give guests an outstanding experience. With that, it is a delight to hear our sales consultant ensured you had a great time while searching for the perfect vehicle. It was our pleasure to help you get to know every aspect of your vehicle. We look forward to welcoming you back. Best wishes, Your Friends and Family at Mercedes-Benz of Chicago

December 27, 2022

Obi was very helpful and is an outstanding sales man! Thank you for everything I appreciate it! More

by jameishadarnell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Obinna Agba
Dec 28, 2022 -

Mercedes-Benz of Chicago responded

Hi jameishadarnell, It’s really rewarding hearing that Obi was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! Kind Regards, Your Friends and Family at Mercedes-Benz of Chicago

December 27, 2022

So great! Love him with his patience and kindness with all of the works done! More

by Catherinezhou04
Recommend Dealer
Yes
Employees Worked With
Obinna Agba
Dec 28, 2022 -

Mercedes-Benz of Chicago responded

Hi Catherine, Thank you so much for your awesome review and 5-star rating! Your wonderful rating reflects our mission, delivering world-class service experiences! We look forward to serving you for many years to come! Kind Regards, Your Friends and Family at Mercedes-Benz of Chicago

December 26, 2022

Spectacular people skills, very friendly, professional and resourceful. Highly recommend to anyone looking for top rate service. Thank you! More

by margimarti
Recommend Dealer
Yes
Employees Worked With
Atanas Petrov
Dec 27, 2022 -

Mercedes-Benz of Chicago responded

Hi margimarti, Our team was pleased to read that you found our dealership to be the friendliest and good at what we do! All of us at Mercedes-Benz of Chicago take great pride in serving our guests well and we are grateful to have earned your business. Kind Regards, Your Friends and Family at Mercedes-Benz of Chicago

December 24, 2022

Obi is so nice, I got tire pressure issue on Christmas and the service department is not open, but Obi help me out! More

by Harry
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Obinna Agba
Dec 26, 2022 -

Mercedes-Benz of Chicago responded

Hello Harry, Thank you for choosing Mercedes-Benz of Chicago. Our team is delighted to hear about the exceptional experience with Obi. We look forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Mercedes-Benz of Chicago

December 24, 2022

We have bought many Sprinters from Walter over the past few years. He is knowledgeable about the product and makes the transaction very simple and quick. Great salesman to work with!! More

by Midwest
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walter Salcedo
Dec 26, 2022 -

Mercedes-Benz of Chicago responded

Hi Midwest, The team at Mercedes-Benz of Chicago strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Walter has always been helpful and knowledgeable. We are grateful for your business and we look forward to serving you for many years to come! Kind Regards, Your Friends and Family at Mercedes-Benz of Chicago

December 22, 2022

It was impressive Bryan drove the car for us. He explained details to us. Nice experience overall and we love our new car. More

by Taetae
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy, Bryan Ward
Dec 22, 2022 -

Mercedes-Benz of Chicago responded

Hi Taetae, Thank you so much for your awesome review and 5-star rating! Your wonderful rating reflects our mission, delivering world-class service experiences! We look forward to serving you for many years to come! Kind Regards, Your Friends and Family at Mercedes-Benz of Chicago

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