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Mercedes-Benz of Chicago

Chicago, IL

Overview
Reviews
Vehicles
4.8
1,174 Reviews
Mercedes-Benz vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less. No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!
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1520 W. North Avenue

Chicago, IL

60642

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Showing 1,174 reviews

December 22, 2022

Nice experience working with the team. They were responsive, listened to my needs / goals and worked with me to get there. The deal worked for both parties and won the deal as a result. More

by deitchjc
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Atanas Petrov, Angel Flores
Report | Print
Dec 23, 2022 -

Mercedes-Benz of Chicago responded

Hi deitchjc, Our team was pleased to read that you found our dealership to be the friendliest and good at what we do! All of us at Mercedes-Benz of Chicago take great pride in serving our guests well and we are grateful to have earned your business. Kind Regards, Your Friends and Family at Mercedes-Benz of Chicago

December 21, 2022

Helpful and courtesy from the moment I stepped out of my car. First time being there and having Bryan was a pure delight. He was professional, kind and never hesitated to answer the same question twice. Wil More

by cubs1956
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lok Wong, Bryan Ward
Report | Print
Dec 22, 2022 -

Mercedes-Benz of Chicago responded

Hi cubs1956, The team at Mercedes-Benz of Chicago appreciates you taking the time to share your kind sediments regarding your first visit with us. Its wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to serving you for many years to come! Kind Regards, Your Friends and Family at Mercedes-Benz of Chicago

December 21, 2022

I was pleased the professionalism shown by the Service Staff. My service advisor, Juan Vargas explained that I would receive a video inspection tyhe service performed More

by rac124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Report | Print
Dec 23, 2022 -

Mercedes-Benz of Chicago responded

Hi rac124, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during all your service visits and appreciate you complementing our level of service. We look forward to serving you for many years to come! Kind Regards, Your Friends and Family at Mercedes-Benz of Chicago

December 20, 2022

I would like to thank Obi for such a pleasant experience. He was very accommodating and patient and knowledgeable. Keep up the good work 👍 More

by Katwright66kw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Obinna Agba
Report | Print
Dec 20, 2022 -

Mercedes-Benz of Chicago responded

Hi Katwright66kw, Congratulations on your gorgeous Benz! Thank you for choosing Mercedes-Benz of Chicago! It is our top priority to give guests an outstanding experience. With that, it is a delight to hear Obi ensured you had a great time while searching for the perfect vehicle that best suits your needs. It was our pleasure to help you get to know every aspect of your vehicle. Our team of experts are looking forward to working with you for many years to come and are here to help should you need us. We wish you many miles of enjoyment! Best Wishes, Your Friends and Family at Mercedes-Benz of Chicago

December 20, 2022

Experience exceeded expectations. obi and Roy were excellent. Dealership was clean. Excellent experience - will recommend More

by Rob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Obinna Agba
Report | Print
Dec 20, 2022 -

Mercedes-Benz of Chicago responded

Hello Rob, Congratulations on your beautiful Benz! The team at Mercedes-Benz of Chicago strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Obi and Roy have always been helpful, knowledgeable, and assisting you the best pricing to care for the vehicle of your choice. We'll be sure to relay over the kind words expressed on your behalf. We are grateful for your business and we look forward to serving you for many years to come! We're wishing you many miles of enjoyment! Take Care, Your Friends and Family at Mercedes-Benz of Chicago

December 17, 2022

Phenomenal service attention to my every need. He’s a great gentleman very knowledgeable friendly outgoing. I’m going to buy a car from him again because is service was outstanding. He’s great at More

by tarla.c26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Jones, Melvin Peoples, Tony Jaramillo, Obinna Agba
Report | Print
Dec 19, 2022 -

Mercedes-Benz of Chicago responded

Hi Tarla.c26, The team at Mercedes-Benz of Chicago appreciates you taking the time to share your kind sediments regarding your first visit with us. It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to welcoming you again soon! Our team of experts are wishing you many miles of enjoyment! All the Best, Your Friends and Family at Mercedes-Benz of Chicago

December 17, 2022

This is my 3rd Mercedes purchase at this dealership. Service was excellent. Obi, my salesman was amazing. He helped me with the 2 cars I purchase in the past 6 months. If you are looking for a Mer More

by cerastsanov
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Obinna Agba
Report | Print
Dec 19, 2022 -

Mercedes-Benz of Chicago responded

Hi Cerastsanov, Congratulations on your beautiful Benz! Thank you for choosing Mercedes-Benz of Chicago! It is our top priority to give guests an outstanding experience. With that, it is a delight to hear Obi ensured you had a great time while searching for the perfect vehicle of your choice. We'll be sure to pass along the kind words expressed on your behalf. It was our pleasure to help you get to know every aspect of your vehicle. Our team of experts are wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at Mercedes-Benz of Chicago

December 17, 2022

We had an outstanding experience buying a new car from Tetiana. She was responsive and accommodating - she ensured that most of the documents were ready to sign by the time we arrived, she patiently walk More

by jhd459
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tetiana Shkirdan
Report | Print
Dec 19, 2022 -

Mercedes-Benz of Chicago responded

Hi Jhd459, Congratulations on your gorgeous Benz! The team at Mercedes-Benz of Chicago strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Tetiana has always been helpful, knowledgeable, and assisting you the best pricing to care for the vehicle of your choice. We'll be sure to relay over the kind words expressed on your behalf. We are grateful for your business and we look forward to serving you for many years to come! Our team is wishing you many miles of enjoyment! Warm Wishes, Your Friends and Family at Mercedes-Benz of Chicago

December 14, 2022

Obi is awesome! !! truly such a sweet guy and incredible helpful. great at listening and understanding our needs! thanks obi! More

by isabellatsanov
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Obinna Agba
Report | Print
Dec 15, 2022 -

Mercedes-Benz of Chicago responded

Hi Isabellatsanov, Congratulations on your gorgeous purchase! The team at Mercedes-Benz of Chicago strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Obi has always been helpful, knowledgeable, and assisting you the best pricing to care for your Benz. It was our pleasure to help you get to know every aspect of your vehicle. We'll be sure to pass along the kind words expressed on your behalf. We are grateful for your business and we look forward to serving you for many years to come! We're wishing you many miles of enjoyment! Warm Wishes, Your Friends and Family at Mercedes-Benz of Chicago

December 14, 2022

10/10, great guy, great hospitality, wouldn’t come here and work with anyone else. More

by alekstzander
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Obinna Agba
Report | Print
Dec 15, 2022 -

Mercedes-Benz of Chicago responded

Hi Alekstzander, Congratulations on your recent purchase! The team at Mercedes-Benz of Chicago appreciates you taking the time to share your kind sediments regarding your first visit with us. It's wonderful reviews like yours that truly represent what we strive for everyday! It was our pleasure to help you get to know every aspect of your vehicle. We are grateful for your business and recommendations and look forward to serving you for many years to come! Take Care, Your Friends and Family at Mercedes-Benz of Chicago

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