Mercedes-Benz of Chicago

This guy is phenomenal, was so informative of the whole process and very patient. When I got get my next Benz it will be from Bryan!!!! process and very patient. When I got get my next Benz it will be from Bryan!!!! More

The car buying experience here is stress free. Two MB later and I will be a returning customer for my next purchase. Bryan Ward - one word … AMAZING! Goes above and beyond to capture the clients M Two MB later and I will be a returning customer for my next purchase. Bryan Ward - one word … AMAZING! Goes above and beyond to capture the clients MB goal. More

Bertin was fantastic from day one. He is knowledgeable and made our buying experience seamless. Really appreciate his follow through and professionalism. He is knowledgeable and made our buying experience seamless. Really appreciate his follow through and professionalism. More

Mr. Petrov Was Very Knowledgeable and Helpful, Would Definitely Recommend Friends & Family To Visit The Mercedes Benz Dealer of Chicago! Petrov Was Very Knowledgeable and Helpful, Would Definitely Recommend Friends & Family To Visit The Mercedes Benz Dealer of Chicago! More

Tetiana was very knowledgeable and friendly. She goes out of her way to make sure everything is done correctly and timely. I never felt rushed. She goes out of her way to make sure everything is done correctly and timely. I never felt rushed. More

Great communication and smooth process. Made the buyout of my lease as simple as possible in a very efficient manner. Went the extra mile to ensure all extra options were detailed and thoug Made the buyout of my lease as simple as possible in a very efficient manner. Went the extra mile to ensure all extra options were detailed and thought through. More

I have enjoyed an exceptional customer experience every time for the past 8+ years thanks to the warm, friendly attentive service from Vince, Geoff, Max, Lynn and their entire staff. They always remember m time for the past 8+ years thanks to the warm, friendly attentive service from Vince, Geoff, Max, Lynn and their entire staff. They always remember me, are very welcoming and consistently take great care of both my convertible and me. By taking the time to listen and discuss my concerns, I feel safe to trust their suggestions as we collaborate to determine the best service plan. I’ve had a fair amount of repairs and Max, who is very knowledgeable, gives great advice on options I can take, ways to save money and is always honest about best ways to proceed while still taking my concerns into account. Geoff is so warm, friendly and attentive and will drop everything for a customer to ensure we feel valued. He also helps out with any recurring issues and is accommodating in taking good care of us. Lynn remembers specific things I like and and oversees service visits to go smoothly. As a team, they go above and beyond from the initial call, booking me a loaner, executing a quality repair, and following up with communication throughout the process. At Fletcher Jones Mercedes service center, they ensure nothing less than complete satisfaction and a win-win scenario every time. thank you! More

The service staff is great. Had my annual service done and I was blown away by the facility. Beautiful!! and I was blown away by the facility. Beautiful!! More

The service center on Elston Avenue is great. Brought my car in for service the other day and was impressed. The team was so nice. Thank you for everything. car in for service the other day and was impressed. The team was so nice. Thank you for everything. More

Great service facility and easy to get to off the expressway. A special thanks to the service team. My car runs great and they treated me like family. expressway. A special thanks to the service team. My car runs great and they treated me like family. More