Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Chicago
Chicago, IL
1,175 Reviews
Mercedes-Benz vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment.
This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less.
No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,175 reviews
July 15, 2021
Very professional people work at this dealership. The sales person was extremely helpful. They quickly got us a car that we needed and helped to set it up! Highly recommend, very satisfied!!! sales person was extremely helpful. They quickly got us a car that we needed and helped to set it up! Highly recommend, very satisfied!!! More
by irynahrb
Employees Worked With
Atanas Petrov, Bertin Covarruvias
July 15, 2021
As always I received excellent and professional service from Eric McGregor. I trust his opinion and his help with my vehicle And he is always very accommodating. from Eric McGregor. I trust his opinion and his help with my vehicle And he is always very accommodating. More
by Tolyhc
Employees Worked With
Erick McGregor
July 13, 2021
Excellent service as always. Some items on backorder but got me back on the road same day whilst waiting. Updates via text super convenient too. got me back on the road same day whilst waiting. Updates via text super convenient too. More
by aljones1000
Employees Worked With
Kyle Hunter
July 12, 2021
Very professional team - always on-time, efficient, and to the point. Erick McGregor is awesome, and has looked after me very well over several years. to the point. Erick McGregor is awesome, and has looked after me very well over several years. More
by Thomas V.
Employees Worked With
Erick McGregor
July 07, 2021
Staff is always kind and is readily available for assistance when you arrive. My experience every time has always been a great one! Thumbs up! assistance when you arrive. My experience every time has always been a great one! Thumbs up! More
by mirtia8949
Employees Worked With
Kyle Hunter
July 03, 2021
The best dealership!Very nice service!Friendly sales The best dealership! Very nice service! Friendly sales representative! Recommended 100% The best dealership! Very nice service! Friendly sales representative! Recommended 100% More
by L Morales
Employees Worked With
Bertin Covarruvias
