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Mercedes-Benz of Chicago
Chicago, IL
1,175 Reviews
Mercedes-Benz vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment.
This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less.
No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,175 reviews
April 18, 2021
Friendly and trustworthy. Melvin was great as well as the entire Staff. I was able to speak with a few Staff members all were friendly and helpful. entire Staff. I was able to speak with a few Staff members all were friendly and helpful. More
by Fresh 1
Employees Worked With
Melvin Peoples
April 17, 2021
Erik is always pleasant to work with. He makes a simple service appointment easy, quick, and with a high level of communication. He is by far my favorite service team meme ever to work with. service appointment easy, quick, and with a high level of communication. He is by far my favorite service team meme ever to work with. More
by lchester04
Employees Worked With
Erick McGregor
April 16, 2021
Great experience at this dealer. Everything from comparing models, vehicle insights, random questions was resolved. Atanas provided an awesome experience Would happily return and recommend! comparing models, vehicle insights, random questions was resolved. Atanas provided an awesome experience Would happily return and recommend! More
by pitimutis
Employees Worked With
Atanas Petrov
April 15, 2021
He was very kind and knowledgeable about the car. The process was much smoother than anticipated I’m very happy with the car I purchased and it was because of Atanas :) process was much smoother than anticipated I’m very happy with the car I purchased and it was because of Atanas :) More
by ajc.locations
Employees Worked With
Atanas Petrov
April 14, 2021
Jacob was awesome in keeping me updated with the status of my vehicle. He was very accommodating when it came to providing me with a more comparable loaner vehicle! I was very pleased with the service prov of my vehicle. He was very accommodating when it came to providing me with a more comparable loaner vehicle! I was very pleased with the service provided! More
by iesha1030
Employees Worked With
Jacob Avila
April 14, 2021
Erick was great. Prompt service and thoughtful advice. Communication was excellent and it was a great experience all around. Love the coffee too. Thanks everyone Communication was excellent and it was a great experience all around. Love the coffee too. Thanks everyone More
by christian.finley
Employees Worked With
Erick
April 13, 2021
Dennis Smith is and excellent salesman and Travis most definitely gets the job done! They were absolutely above my expectations. I will definitely recommend anyone. definitely gets the job done! They were absolutely above my expectations. I will definitely recommend anyone. More
by Ediblyme
Employees Worked With
Dennis Smith
April 03, 2021
Paul Price is the absolute BEST! He is the reason I continue to come back. His customer service, patience and kindness is bar none! He is truly AMAZING! continue to come back. His customer service, patience and kindness is bar none! He is truly AMAZING! More
by jfyfe
Employees Worked With
Paul Price
April 03, 2021
MB Chicago has always and will always be my go to for my Merecedes. I’ve purchased here twice from Paul and would never think of buying a MB from anyone else. The level of service I’ve received over the yea Merecedes. I’ve purchased here twice from Paul and would never think of buying a MB from anyone else. The level of service I’ve received over the years is consistently impeccable and I highly recommend anyone from coast to coast who’s looking for the right Benz to trust Paul @MB Chi with giving you the best price and most amazing service. More
by byronb_2
Employees Worked With
Roy Woodstrom , Paul Price
