Mercedes-Benz of Chicago

Great customer service. Attentive to clients’ needs for service and time. Thorough approach to vehicle inspection. Great follow-up. Very responsive to time-crunched need, service and time. Thorough approach to vehicle inspection. Great follow-up. Very responsive to time-crunched need, More

Great experience!! Atanas was very pleasant, professional and extremely knowledgeable about the car. He made the experience very smooth and seamless. We are very grateful to him. Thank you. and extremely knowledgeable about the car. He made the experience very smooth and seamless. We are very grateful to him. Thank you. More

Got there earlier than schedule, however Joel and the team provided exceptionally professional service. Thankfully we had no issues. Always nice people to do business with. team provided exceptionally professional service. Thankfully we had no issues. Always nice people to do business with. More

Great experience buying our new and first Mercedes. Atanas, our sales associate, made the process easy and enjoyable. When getting our next Mercedes we will be back thanks to the experience we had. Atanas, our sales associate, made the process easy and enjoyable. When getting our next Mercedes we will be back thanks to the experience we had. More

I came from Colorado to buy a sprinter van. They made it so easy. I would come back and to buy another vehicle from them. so easy. I would come back and to buy another vehicle from them. More

I normally always, only deal w/Melvin Peoples. However, he was unexpectedly unavailable, & Jesus stepped in & treated me like an old friend. He took care of my car w/o me feeling like the bill was being p he was unexpectedly unavailable, & Jesus stepped in & treated me like an old friend. He took care of my car w/o me feeling like the bill was being padded! I would definitely go back to him in the future. More

I had an appointment with the sales person and the dealership and they were very prompt and prepared for my car buying experience! I would definitely recommend! dealership and they were very prompt and prepared for my car buying experience! I would definitely recommend! More

We had excellent service when looking for our new car. I would highly recommend this location. Great follow up and willing to go the extra mile to get us what we needed! would highly recommend this location. Great follow up and willing to go the extra mile to get us what we needed! More

Service/repairs were executed expeditiously and well. I would comment though that there should be separation of recommendations due to a checklist and recommendations due to necessary repairs. As a car own would comment though that there should be separation of recommendations due to a checklist and recommendations due to necessary repairs. As a car owner, the checklist is "one size fits all" and may not be appropriate for all cars particularly very low mileage cars. It would be appreciated if recommendations for repairs delineated necessary repairs based on first hand and immediate observation vs. repairs as dictated by a checklist. Kyle Hunter, my representative, was excellent. I am voting for him for President. I did not work with any individuals below so just marked randomly to end my review. More

I purchased a 2015 Lexus RX450H with extremely low mileage. Arenas answered all of my questions and was patient and helpful as I vacillated. The price was fair and the dealership was friendly and ef mileage. Arenas answered all of my questions and was patient and helpful as I vacillated. The price was fair and the dealership was friendly and efficient in processing the transaction. All in all, Atanas turned what is ordinarily an ordeal into a pleasant experience and I got a very clean and low mileage car in my price range. My only additional suggestion would be to shop around fir an extended warranty as I was able to purchase one at a cheaper price than offered by the dealership. More