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Mercedes-Benz of Chicago
Chicago, IL
1,175 Reviews
Mercedes-Benz vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment.
This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less.
No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,175 reviews
December 13, 2020
I would like to thank Atanas and Mercedes-Benz of Chicago for the most pleasant and easiest car purchasing experience ever! Atanas was very respectful of our time and made sure we were comfortable every ste for the most pleasant and easiest car purchasing experience ever! Atanas was very respectful of our time and made sure we were comfortable every step of the process. This is how all car buyers should feel! More
by judithmgold
Employees Worked With
Atanas Petrov
December 12, 2020
Jacob Avila (barn not listed below for some reason) was excellent. The whole staff was nice too. Quick turn around and no pressure applied. Just honest workmanship. I’ll definitely come back next time. Tha excellent. The whole staff was nice too. Quick turn around and no pressure applied. Just honest workmanship. I’ll definitely come back next time. Thanks! More
by Mxp
Employees Worked With
Melvin Peoples
December 07, 2020
Raul was a knowledgeable salesperson who was low key and helpful, making the experience of buying our new GLC 300 a positive one. His manager Lok was also helpful without being pushy. helpful, making the experience of buying our new GLC 300 a positive one. His manager Lok was also helpful without being pushy. More
by MRK
Employees Worked With
Travis Yonn, Lok Wong, Raul Valle
December 05, 2020
Eric is the best in service center - been using him for 8 years and never disappointed. Outstanding! One of the reasons to buy a benz is the service. years and never disappointed. Outstanding! One of the reasons to buy a benz is the service. More
by tomcnels
Employees Worked With
Erick McGregor
December 01, 2020
Great service Helpful and extremely patient. Workout a successful deal to accommodate buyer. Thoroughly explained the car’s new technology. Followed up to make we were completely satisfied with our pu a successful deal to accommodate buyer. Thoroughly explained the car’s new technology. Followed up to make we were completely satisfied with our purchase. Looking forward to doing future business. More
by Alfon B
Employees Worked With
Justine Edmundson, Tetiana Shkirdan
November 30, 2020
We purchased our Mercedes-Benz on Saturday. Atanas Petrov was great to work with. He was very knowledgeable and made the process very efficient. He walked us through all aspects of the vehicle and made certa was great to work with. He was very knowledgeable and made the process very efficient. He walked us through all aspects of the vehicle and made certain that we were comfortable with all of the features. We couldn’t be happier with Atanas and Mercedes Benz of Chicago! We would highly recommend them. More
by Mike N
Employees Worked With
Atanas Petrov
November 26, 2020
This is the best place to so business with and Atanas Petrov made sure we got the best custmer service. He is the most knowledgeable person regarding the Benz product and he made sure we got the best pri Petrov made sure we got the best custmer service. He is the most knowledgeable person regarding the Benz product and he made sure we got the best price. Thank you Atanas More
by TYRONE
Employees Worked With
Atanas Petrov
November 25, 2020
Atanas is the best by far. No questions we will be back for our next vehicle. The best experience in town, knowledge, honest, friendly. Thank you for all the help for our next vehicle. The best experience in town, knowledge, honest, friendly. Thank you for all the help More
by williambabcock1011
Employees Worked With
Atanas Petrov
November 23, 2020
The purchase of my new vehicle at Mercedes Benz of Chicago was very slick and great overall experience. The sales guys were also very attentive and quick to figure what I needed. Atanas understood my Chicago was very slick and great overall experience. The sales guys were also very attentive and quick to figure what I needed. Atanas understood my needs and he found my perfect vehicle in a day. He was helpful in every aspect and also assisted me with any needs that I had in days after the purchase was made. Also, during the purchase process, my buying decisions were respected and no one was to pushy which made my overall buying experience exceptional. All in all, I grade the entire service provided by guys at Mercedes Benz of Chicago 10 out of 10! Thank you guys! More
by Nenad
Employees Worked With
Atanas Petrov, Bertin Covarruvias
