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Mercedes-Benz of Chicago

Chicago, IL

4.8
1,174 Reviews
Mercedes-Benz vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less. No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!
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1520 W. North Avenue

Chicago, IL

60642

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Showing 1,174 reviews

July 26, 2020

It’s always such a pleasure! Sam always takes care of It’s always such a pleasure! Sam always takes care of me. Thank you guys. I’m in love with my car!!! Sincerely ,Tatiana J More

by Tatiana
Recommend Dealer
Yes
Employees Worked With
Sam T.
Jul 29, 2020 -

Mercedes-Benz of Chicago responded

Hi Tatiana, Thank you for the 5 star rating! Our team looks forward to serving you again. Kind Regards, Your Friends and Family at Mercedes-Benz of Chicago

July 25, 2020

Worth a 30 mile drive Contacted MB Chicago via web site because they had a vehicle with the desired equipment in stock. Raul Valle and the rest of the staff provided a very More

by ScottM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Valle
Jul 29, 2020 -

Mercedes-Benz of Chicago responded

Hi Scott, Congratulations on your recent purchase! Our team is delighted to hear about your exceptional sales experience with Raul. We look forward to your next visit. Thank you for the 5 star rating! Our team looks forward to serving you again. Kind Regards, Your Friends and Family at Mercedes-Benz of Chicago

July 25, 2020

Unbelievable service from the moment I set foot in the center. I couldn’t have asked for a better experience. Extremely accommodating and prompt. Five stars all around! More

by Cif619
Recommend Dealer
Yes
Employees Worked With
Dennis Smith 5 STARS , Joshua Elliott
Jul 29, 2020 -

Mercedes-Benz of Chicago responded

Hi, Thank you for the 5 star rating! Our team looks forward to serving you again. Kind Regards, Your Friends and Family at Mercedes-Benz of Chicago

July 24, 2020

Great experience We had a very nice sales experience with this dealership. I have another Mercedes that gets serviced here, however this was my first new car buying ex More

by Brad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tetiana Shkirdan
Jul 25, 2020 -

Mercedes-Benz of Chicago responded

Hi Brad, Thank you for this incredible review on your sales experience with Tetiana! Congrats on your purchase! Best, Your Friends and Family at Mercedes-Benz of Chicago

July 24, 2020

Fabulous experience It was a great experience and I would recommend you to others. Atanas was very knowledgeable, professional and helpful in the process of buying this More

by Buschpat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Atanas Petrov
Jul 25, 2020 -

Mercedes-Benz of Chicago responded

Hi, Thank you for this incredible review on your experience with Atanas! Our team appreciates your business and looks forward to assisting you again. Best, Your Friends and Family at Mercedes-Benz of Chicago

July 24, 2020

Great experience Valerie was great to work with. She helped guide me through it all to ensure I would get the exact car I wanted. She stayed in touch throughout the w More

by mariaP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valerie Ollar
Jul 25, 2020 -

Mercedes-Benz of Chicago responded

Hi Maria, Congrats on your recent purchase! Our team is delighted to hear about your exceptional experience with Valerie and looks forward to serving you again. Best, Your Friends and Family at Mercedes-Benz of Chicago

July 24, 2020

Service Maintenance Everyone is always so accommodating and my consultant, Jesus is always so helpful he keeps me updated with servicing on my vehicle and always provides More

by ANNAZUNIGA_CRUZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Roman
Jul 24, 2020 -

Mercedes-Benz of Chicago responded

Hi, Thank you for taking some time to share your 5 star experience with all of us! Our team looks forward to welcoming you back. Best, Your Friends and Family at Mercedes-Benz of Chicago

July 23, 2020

Very nice dealership and very respectful employees. All work performed was satisfactory . More words. More words More words More words More more more wordy words More

by Unknown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot the name
Jul 24, 2020 -

Mercedes-Benz of Chicago responded

Hi, Thank you for taking some time to share your great experience with all of us! Our team looks forward to welcoming you back. Best, Your Friends and Family at Mercedes-Benz of Chicago

July 21, 2020

It was the best Marcus Jones who was the sales consultant was great in getting me an excellent deal. I recommend him so much for his knowledge, experience & support More

by johnramzi2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Jones
Jul 23, 2020 -

Mercedes-Benz of Chicago responded

Hi John, Congratulations on your recent purchase! Our team is delighted to hear about your exceptional sales experience with Marcus. We look forward to your next visit. Kind Regards, Your Friends and Family at Mercedes-Benz of Chicago

July 20, 2020

What a great car buying experience We had a great time with Atanas... so much so we bought our new GLA250 right after our test drive. He was terrific. Dennis DeLee More

by ddelee8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lok Wong, Atanas Petrov
Jul 21, 2020 -

Mercedes-Benz of Chicago responded

Hi, Thank you for sharing this wonderful experience with all of us! Our team is delighted to read about your great experience with Atanas and Lok! Congrats on your New Mercedes-Benz GLA250! Best, Your Friends and Family at Mercedes-Benz of Chicago

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