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Mercedes-Benz of Chicago

Chicago, IL

4.8
1,175 Reviews
Mercedes-Benz vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less. No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!
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1520 W. North Avenue

Chicago, IL

60642

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Showing 1,175 reviews

July 20, 2020

What a great car buying experience We had a great time with Atanas... so much so we bought our new GLA250 right after our test drive. He was terrific. Dennis DeLee More

by ddelee8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lok Wong, Atanas Petrov
Jul 21, 2020 -

Mercedes-Benz of Chicago responded

Hi, Thank you for sharing this wonderful experience with all of us! Our team is delighted to read about your great experience with Atanas and Lok! Congrats on your New Mercedes-Benz GLA250! Best, Your Friends and Family at Mercedes-Benz of Chicago

July 17, 2020

Great People with Great Service Erick was very cooperative, polite, and patient with all my requests, and I greatly appreciate that. The service was great and completed as scheduled. More

by princellamadkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick McGregor
Jul 17, 2020 -

Mercedes-Benz of Chicago responded

Hi, Thank you for this 5 star review on your experience with Erick! Our team looks forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Mercedes-Benz of Chicago

July 17, 2020

The best service at a dealership that I have ever expeerienc I found the dealership to be clean, friendly and efficient and very informative. I would return again and encourage friends to do so as well.Thanks More

by mlgorno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick McGregor
Jul 17, 2020 -

Mercedes-Benz of Chicago responded

Hi, Thank you for this stellar review on your experience with Erick! Our team looks forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Mercedes-Benz of Chicago

July 16, 2020

Melvin was great!! Service is always good with Mercedes. My gripe, however, has always been the prices that you charge for your A and B services-B service specifically! We also have a BMW, and they do not c More

by faith.balsier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Peoples
Jul 17, 2020 -

Mercedes-Benz of Chicago responded

Hi Faith, Thank you for this stellar review on your experience with Melvin! Our team looks forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Mercedes-Benz of Chicago

July 10, 2020

Outstanding service I came to Mercedes-Benz of Chicago after a very unpleasant experience at another Chicagoland dealership where I purchased three AMG-s in the past. It More

by barath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Atanas Petrov
Jul 15, 2020 -

Mercedes-Benz of Chicago responded

Hi Peter, Thank you for this exceptional 5 star review and congrats on your new car! Our team looks forward to serving you again. Best, Your Friends and Family at Mercedes-Benz of Chicago

July 08, 2020

Very welcoming atmosphere, I was heard what I was looking for, and was offered the best option, I’m very happy! Extraordinary professionals, outstanding customer service! Thank you very much! More

by Aushra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Financial department , Bertin Covarruvias
Jul 09, 2020 -

Mercedes-Benz of Chicago responded

Hi Aushra, Thank you for this exceptional review on your recent experience with us! Our team appreciates your business and looks forward to seeing you again. Best, Your Friends and Family at Mercedes-Benz of Chicago

July 04, 2020

The best customer service and experience I have ever had with a salesman. My highest recommendations for Atanas Petrov! Atanas was upfront and highly professional, it was my pleasure making a purchase with More

by ivanatosic
Recommend Dealer
Yes
Employees Worked With
Atanas Petrov
Jul 06, 2020 -

Mercedes-Benz of Chicago responded

Hi Ivana, Congratulations on your recent purchase! Our team is delighted to hear about your exceptional sales experience with Atanas. We look forward to your next visit. Kind Regards, Your Friends and Family at Fletcher Jones Audi

July 02, 2020

Atanis is knowledgeable and easy to work with. It was a pleasure looking at vehicles with him. The experience at MB if Chicago is made easy and the showroom is beautiful. More

by G
Recommend Dealer
Yes
Employees Worked With
Atanas Petrov
Jul 04, 2020 -

Mercedes-Benz of Chicago responded

Hi, Thank you for this excellent review on your recent experience with Atanas! We truly appreciate your business and look forward to serving you again. Best, Your Friends and Family at Mercedes-Benz of Chicago

July 02, 2020

One of the best car buying experiences we have ever had. Pricing and financing process were both exceptional. Salesman was courteous, knowledgeable and professional. Would definitely recommend Mercedes-Benz More

by Alma
Recommend Dealer
Yes
Employees Worked With
Sam Tomaino
Jul 04, 2020 -

Mercedes-Benz of Chicago responded

Hi Alma, Wow thank you for this amazing review on your best car buying experience! Congratulations on your purchase! Best, Your Friends and Family at Mercedes-Benz of Chicago

July 01, 2020

Excellent service Great experience. Bryan Ward is an excellent sales consultant. He was friendly and very informative. Roy Woodstrom in finance was also very friendly a More

by aumica222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Woodtrom, Bryan Ward
Jul 04, 2020 -

Mercedes-Benz of Chicago responded

Hi, Thank you for this excellent review on your sale experience with Bryan and Roy! Congrats on your new car! Best, Your Friends and Family at Mercedes-Benz of Chicago

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