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Mercedes-Benz of Chicago
Chicago, IL
1,175 Reviews
Mercedes-Benz vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment.
This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less.
No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,175 reviews
July 01, 2020
THANKS MEVIN, HAD AN APPOINTMENT TUESDAY AND THE SERVICE APPOINTMENT DIDNT TAKE LONG. THANKS MELVIN FOR HELPING ME . MY SERVICE REPRESENTATIVE WAS VERY INFORMED AND NICE APPOINTMENT DIDNT TAKE LONG. THANKS MELVIN FOR HELPING ME . MY SERVICE REPRESENTATIVE WAS VERY INFORMED AND NICE More
by tydianne
Employees Worked With
Melvin Peoples
June 30, 2020
I made an appointment to test drive one of Mercedes' top of the line vehicles. Atanas was knowledgeable about the car and was able to answer any of the questions I had. He highlighted the important features of the line vehicles. Atanas was knowledgeable about the car and was able to answer any of the questions I had. He highlighted the important features of the car and took me for a test drive which was a thrill. He really took his time with me and I appreciated that very much as I have in the past had poor experiences in car dealers. I would recommend this place and the representative. More
by Nickkangster
Employees Worked With
Atanas Petrov
June 29, 2020
Great service! Thank Atanas and Loc for their great work and service! MB Chicago is the best dearship I've ever met and I will recommend them to all of my fridens! Thank Atanas and Loc for their great work and service! MB Chicago is the best dearship I've ever met and I will recommend them to all of my fridens! More
by yihaohu
Employees Worked With
Atanas Petrov
June 29, 2020
The first time I stopped by Merc Benz of Chicago I felt comfortable. Atanas provided a calm not-rushed experience. He helped me figure out exactly what I was looking for by letting me test drive, and sit i comfortable. Atanas provided a calm not-rushed experience. He helped me figure out exactly what I was looking for by letting me test drive, and sit in many different styles and models of vehicles. More
by Francisco
Employees Worked With
Atanas Petrov
June 26, 2020
Chuck accommodated my service requests promptly and was easy to work with. Chuck offered extra services and was not pushing them. He did a great job. easy to work with. Chuck offered extra services and was not pushing them. He did a great job. More
by mary.clark
Employees Worked With
Chuck Benson
June 26, 2020
Exceptional service and went above & beyond as always. Thorough service. Efficient process from beginning to end. Would highly recommend for all your service needs. Trustworthy as well! Thorough service. Efficient process from beginning to end. Would highly recommend for all your service needs. Trustworthy as well! More
by Satisfied Client
Employees Worked With
Erick McGregor
June 26, 2020
Thanks to Chuck Benson for his professionalism and patience in explaining all that I needed to know. First visit with pleasant experience, will surely recommend. patience in explaining all that I needed to know. First visit with pleasant experience, will surely recommend. More
by ifeanyi.ngene
Employees Worked With
Chuck Benson, Joshua Elliott
June 26, 2020
This is a FABULOUS dealership. Professional, honest, and responsive. Atanas got us the car we wanted and it was a great experience! Thank you so much! responsive. Atanas got us the car we wanted and it was a great experience! Thank you so much! More
by Mariat8686
Employees Worked With
Atanas Petrov
June 26, 2020
Wonderful help! Got me the best deal before I asked. Always look for Atanas when you’re thinking of a new Benz! He will get your back with the greatest deal for your money. Always look for Atanas when you’re thinking of a new Benz! He will get your back with the greatest deal for your money. More
by Oistrakh
Employees Worked With
Atanas Petrov
June 26, 2020
I appreciate the great service and customer service that I received! Everything went well and it was quick turnaround. I was communicated to often throughout the process I received! Everything went well and it was quick turnaround. I was communicated to often throughout the process More
by ltanjr
Employees Worked With
Karolina Cabaj
