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Mercedes-Benz of Chicago
Chicago, IL
1,174 Reviews
Mercedes-Benz vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment.
This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less.
No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,174 reviews
June 18, 2020
I had an exceptional buying experience with Mercedes Benz Chicago and Atanas Petrov! I am very, very happy with my beautiful new red 2020 GLA!!! ❤️ Chicago and Atanas Petrov! I am very, very happy with my beautiful new red 2020 GLA!!! ❤️ More
by Josi
Employees Worked With
Atanas Petrov
June 18, 2020
Was very impressed when I got to MBChicago. The entire staff took all required safety precautions and made my buying experience very safe. The staff was great and very helpful. Atanas was awesome and I wi staff took all required safety precautions and made my buying experience very safe. The staff was great and very helpful. Atanas was awesome and I will be calling on him again in 3 years when my lease is up! Great guy! More
by branbrusca
Employees Worked With
Atanas Petrov
June 17, 2020
Atanas Petrov is the best sales consultant by far. Very happy with the experience and the dealership. I love my new E-class and was able to complete everything in only 2 hours. happy with the experience and the dealership. I love my new E-class and was able to complete everything in only 2 hours. More
by Slavi
Employees Worked With
Atanas Petrov
June 14, 2020
Great service, like always I have had ordered brake service my last visit. No complains. Everything was did quick and professional manner. I am very satisfied with great servic I have had ordered brake service my last visit. No complains. Everything was did quick and professional manner. I am very satisfied with great service. Thank you. More
by Yuriy H.
Employees Worked With
Jawad Sayal
June 09, 2020
Just bought my first MB here. Atanas in sales was super accommodating with my erratic schedule and kept in good contact with me to make it happen. Roy in finance was quick with my paperwork and got me cru accommodating with my erratic schedule and kept in good contact with me to make it happen. Roy in finance was quick with my paperwork and got me cruising out the door in no time. I’m super happy with my vehicle and the condition they turned it over to me in. More
by AMerikas
Employees Worked With
Roy Woodstrom , Atanas Petrov
June 09, 2020
I had a problem with a crack in one of my rims. I drove to MB Chicago, and w/o an appt, they took care of the problem. Very satisfied with such good service!! to MB Chicago, and w/o an appt, they took care of the problem. Very satisfied with such good service!! More
by KENNEY7
Employees Worked With
Erick McGregor
June 06, 2020
Outstanding Service Erick McGregor is the most knowledgeable,professional individual with excellent customer service skills I have ever had the pleasure to work with. He Erick McGregor is the most knowledgeable,professional individual with excellent customer service skills I have ever had the pleasure to work with. He is the very best at what he does. More
by gp
Employees Worked With
Erick McGregor
June 05, 2020
I arrived there at about 730am for a 8am appointment . I was received by Tony warmly! Made my observation with some few question and got good response . Satisfied was received by Tony warmly! Made my observation with some few question and got good response . Satisfied More
by Edowaye Adewola
Employees Worked With
Tony Jaramillo
June 04, 2020
Lynne Olson worked with me on a deal for my front covers replacement and thanks to her I was able to save a couple of hundred bucks. Very friendly dealership and great staff. I have been going there for a f replacement and thanks to her I was able to save a couple of hundred bucks. Very friendly dealership and great staff. I have been going there for a few years now and will continue going, because their service is exceptional. More
by Hristo Dechev
Employees Worked With
Lynne Olson, Chuck Benson, Erick McGregor, Juan Vargas
