Mercedes-Benz of Chicago

From the moment I walked in till I drive away everyone was so accomadating with excellent customer service. My salesman Obi was great and the experience was so easy and drove away in the exact car I wante was so accomadating with excellent customer service. My salesman Obi was great and the experience was so easy and drove away in the exact car I wanted A great team never had such a great experience at a dealership! More

Excellent Service! Sal greeted me nicely, explained service to be done (reg maintenance) let me know how long it would take, gave me a place to sit and wait. He visite Sal greeted me nicely, explained service to be done (reg maintenance) let me know how long it would take, gave me a place to sit and wait. He visited me to explain costs and timing, and he cleaned my car extra well. Awesome service from Sal. More

Joanna was fantastic! ! Great service, facility and follow up. From the appointment flexibility to the professional engagement, they know how to take care of a customer. ! Great service, facility and follow up. From the appointment flexibility to the professional engagement, they know how to take care of a customer. The inventory is fantastic (new and pre-owned) and the staff is knowledgeable. Once we decided to move forward, i was out within an hour with all the paperwork completed. Highly recommend. More

Laura and staff were wonderful to work with. It was a very smooth and professional transaction. It was a very smooth and professional transaction. More

Great service. Very nice and accommodating to all are needs.our sales agent Nicole was super! Very nice and accommodating to all are needs.our sales agent Nicole was super! More

Professional and courteous service. Estimate provided at check in was reasonable and in line with the final invoiced amount. Loved the video with details of the vehicle's multipoint Estimate provided at check in was reasonable and in line with the final invoiced amount. Loved the video with details of the vehicle's multipoint inspection. More

Excellent customer service. No, wait times when getting a loner or returning it. I think it's great that they wash the cars every time you bring them in No, wait times when getting a loner or returning it. I think it's great that they wash the cars every time you bring them in More

Salvador was amazing and took care of everything. He really went above and beyond and I would recommend anyone to take their car to him. He really went above and beyond and I would recommend anyone to take their car to him. More

Dealership is great. The charge of 3% added to customer bill when paying with a credit card is in poor taste financially and an insult to returning clients. The charge of 3% added to customer bill when paying with a credit card is in poor taste financially and an insult to returning clients. More

Jacob was very professional, courteous and resourceful. Customer services was great and a pleasure to work with. Customer services was great and a pleasure to work with. More