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Mercedes-Benz of Chicago

Chicago, IL

4.7
1,228 Reviews

1520 W. North Avenue

Chicago, IL

60642

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1,228 Reviews of Mercedes-Benz of Chicago

May 29, 2026

This dealership was very impressive the building was clean and the staff was very friendly More

by agev1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don’t remember
May 30, 2026 -

Mercedes-Benz of Chicago responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 26, 2026

People are friendly and respectful and want to make a deal. Had a pleasant time More

by rgarza5646
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Cervantes
May 28, 2026 -

Mercedes-Benz of Chicago responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 25, 2026

Great to work it. Nice people to try and buy a car from. Very helpful More

by Brooksl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve
May 27, 2026 -

Mercedes-Benz of Chicago responded

Hi, we really appreciate your positive review! If you ever need help, just give us a call. Happy motoring!

May 18, 2026

Allias Roberts-Burnett was both professional and pleasant. He explained everything to me. He was patient with delays caused by me. The dealership was beautiful. Loved the spacious garage and clea More

by lavistamarable
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Allias Roberts-Burnett
May 20, 2026 -

Mercedes-Benz of Chicago responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 11, 2026

Service was professional and timely. My car was ready on time and all the little details I requested were taken care of More

by JOYCHIEDU_2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
May 14, 2026 -

Mercedes-Benz of Chicago responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 30, 2026

Service technician was terrific. Repairs, maintenance they provided appears to be ok, one day after picking up my car. Only problem is under new ownership, AutoNation, they seem to More

by grich1002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Albin Guzman
May 04, 2026 -

Mercedes-Benz of Chicago responded

Hello, we regret to hear that you had this experience with us. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (773) 295-2233 to discuss what we can do to help.

April 23, 2026

I had an excellent experience at this dealership, the customer service was outstanding and my agent Tamara was wonderful. I would recommend shopping at this dealership. More

by Daisja Burns
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tamara Jackson and Lok Wong
Apr 26, 2026 -

Mercedes-Benz of Chicago responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 17, 2026

Fast! super responsive! excellent care and handling of my vehicle and customer service thank you! Will be sending more referrals! More

by Ignited21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew B, Jesus R, Geoff H
Apr 19, 2026 -

Mercedes-Benz of Chicago responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 16, 2026

Jeff runs an excellent dealership the advisors that work with us. I focus on meeting our needs. I’ve been coming there a long time and I’ve always received excellent service. More

by New car
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Apr 20, 2026 -

Mercedes-Benz of Chicago responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 15, 2026

I had an excellent experience working with my car salesman. From the moment we walked in (my aunt and I ), he was professional, patient, and genuinely focused on helping me choose the right vehicl More

by Tiffany
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevan Nguyen
Apr 20, 2026 -

Mercedes-Benz of Chicago responded

Hi Tiffany, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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