Mercedes-Benz of Chicago

I have been with mercedes benz for 13 years...i purchased my two with paul price...yes he is amazing..he will go out his way for his customers..imust say he answers all your questions fairly.and will listen my two with paul price...yes he is amazing..he will go out his way for his customers..imust say he answers all your questions fairly.and will listen and keeps his word..he will alwsys keep me as a pleased customer...hes loyal..professional..paul price is the best sales person..that i ever worked with..that will always have my business..i will recommend him to anyone that looking for a great deal!! More

Mike was extremely attentive, answering all questions and taking the time necessary to satisfy us, despite having to leave to catch a plane for a funeral. He also met my wife later on to attend to some slig taking the time necessary to satisfy us, despite having to leave to catch a plane for a funeral. He also met my wife later on to attend to some slight modifications at the service center to make sure that everything was taken care of. He was very knowledgeable and took time to connect up the I Pod to the car's system. More

Nadia, Moe and Ryan, I wanted to again thank each of Nadia, Moe and Ryan, I wanted to again thank each of you for everything on my Mom’s delivery. Both of us have never experienced such a first-class Nadia, Moe and Ryan, I wanted to again thank each of you for everything on my Mom’s delivery. Both of us have never experienced such a first-class execution on a vehicle transaction. I personally have bought many luxury vehicles and the Fletcher Jones experience is second-to-none! My Mom couldn’t be happier and absolutely loves the car! Thank you all for your top-shelf professionalism! Scott More

I have now leased my second vehicle from Mercedes-Benz of Chicago. Both experiences have been excellent. My sales dealer was Paul Price. He is an exceptionnal ( sales) person and I must say that he was selli Chicago. Both experiences have been excellent. My sales dealer was Paul Price. He is an exceptionnal ( sales) person and I must say that he was selling a Peugeot, Citroen, Honda or other I will probably own one of this brand. He gives you the best experience possible. He looks good, smell good without putting unwanted pressure. It is like visiting a good friend and in the end you are actually leaving with a car. I cannot wait for my next lease to be over and have him guide me through what can be sonetimes a stressful experience.. I recommend anybody to deal with Paul Price. Isabelle More

We were impressed with Mercedes-Benz of Chicago from the moment we walked in the door. The facility is ultra modern and filled with light. The staff is courteous, professionally dressed and well informed. O moment we walked in the door. The facility is ultra modern and filled with light. The staff is courteous, professionally dressed and well informed. Our sales person, Mike Kendall, put us completely at ease. He was knowledgeable and friendly and took time to explain even the most minute details of our new ML. In all honesty, he was the best car sales consultant we have ever dealt with. No wheeling and dealing, no pressure to buy - Mike gives you straight forward information and sincerely works to gain your trust and help you get the best deal. A real gem! More

We came to mercedes benz of Chicago as first time buyers and the service and professionalism was immaculate. The entire facility will make your jaw drop with some of the most beautiful vehicles you've ever and the service and professionalism was immaculate. The entire facility will make your jaw drop with some of the most beautiful vehicles you've ever seen! The service was prompt and they made sure no question was left unanswered. We felt very comfortable with the atmosphere from the moment we walked in. Adelina did a fantastic job presenting the vehicle we were sure to own and we received a fantastic price! If you're undecided where to purchase your new beauty, don't hesitate to trust this dealership with your time and money! You will not be disappointed! Thanks again for this beautiful ride! Scott Grand Rapids, MI More

Frank has made this car buying experience the best one I've ever had. Very professional. Frank listened to all my needs and made sure he did everythig he could to meet my requests. I will recommend frank I've ever had. Very professional. Frank listened to all my needs and made sure he did everythig he could to meet my requests. I will recommend frank and this dealership to everyone. Thank you for my new car!! More

My experience at Mercedes-Benz Chicago was as world-class as the car I purchased. From the moment I stepped into the dealership, I felt special - taken care of, appreciated, and respected. Bob was exceptiona as the car I purchased. From the moment I stepped into the dealership, I felt special - taken care of, appreciated, and respected. Bob was exceptional at making sure my experience and car purchase exceeded my expectations. The exact car I wanted resided in Ohio and it was delivered to Chicago within just a few days. Also, I feel I received a very fair price for the car I purchased. I love my new C350c and have absolutely no buyer's remorse. This is a 5 star dealership. More

Couldn't be happier with MB Chicago, my wife & I came in today looking for a new car and worked with Jim Jordan. Who couldn't have been a nicer more helpful person to deal with, Jim made both my wife and in today looking for a new car and worked with Jim Jordan. Who couldn't have been a nicer more helpful person to deal with, Jim made both my wife and I fee very comfortable all while making the whole car buying process as easy as possible. Thank you again! More

I would highly recommend that anyone seriously in the market for a new vehicle to do their research before entering into any agreement with this dealership. They continued to use deceptive practices in e market for a new vehicle to do their research before entering into any agreement with this dealership. They continued to use deceptive practices in everyday business. Since Guido is the only person I had the displeasure of dealing with I am not sure if my situation is a direct reflection of the overall management style or if he is a rouge employee. Either way do yourself a favor and look beyond this rating and please do not give them any money or credit card information without getting everything in writing first. More