Mercedes-Benz of Chicago

I had a wonderful experience working with Joanna Davilla! Joanna showed me exactly what I wanted to see and really took the time and patience to educate me about all the different options. Joanna had a spark Joanna showed me exactly what I wanted to see and really took the time and patience to educate me about all the different options. Joanna had a sparkling personality that enhanced the entire experience. I really appreciated how genuinely happy she was for me and my new car purchase. Thank you for everything Joanna! More

I originally went to another dealer closer to my home to look at the vehicle I dreamed about my entire life. Obviously this was a big purchase as I waited my whole life for it and wanted what I wanted. The look at the vehicle I dreamed about my entire life. Obviously this was a big purchase as I waited my whole life for it and wanted what I wanted. The original sales person was not patient or kind. I walked away from the deal and was very disappointed. I kept thinking about the car and what I wanted so I reached out to Mercedes Benz chicago. Bryan ward reached out immediately and we scheduled an appointment to meet. I immediately felt comfortable with him as he was patient, kind, and listened well to my needs, wants and must haves. I purchased 2023 C300 from Bryan and could not be happier! Bryan is an absolute joy to work with! Totally recommend! More

Bryan was very accommodating and willing to go the extra mile. We arrive to the dealership late, but he stayed until the deal was finalized. mile. We arrive to the dealership late, but he stayed until the deal was finalized. More

Bryan is always very professional and is a pleasure to work with. He makes the car buying experience easy work with. He makes the car buying experience easy More

Bryan Ward was excellent. We came from far away and he knew we were pressed for time and he did everything to speed up the process. We came from far away and he knew we were pressed for time and he did everything to speed up the process. More

Bryan was awesome he drove over 60mi. To bring me my e350 thanks for everything this was my second purchase from him To bring me my e350 thanks for everything this was my second purchase from him More

Bryan was very helpful in helping me build my car. He's professional and responsive. He's professional and responsive. More

I was impressed with the professionalism of the staff and ease of the automobile purchasing process. ease of the automobile purchasing process. More

Nothing but positive thing to say about Obi. Great professionalism and helped me find something I was going to enjoy for years. Great professionalism and helped me find something I was going to enjoy for years. More

Andrea is probably the the sweetest and most caring sales person I have EVER worked with. I’ve purchased literally over 50 cars in my lifetime and this woman was the first to keep in constant contact with person I have EVER worked with. I’ve purchased literally over 50 cars in my lifetime and this woman was the first to keep in constant contact with me… not to purchase a car from her…. But just to see how my mom was doing after a very awful eye surgery which delayed our car buying time for over two months! My moms previous car was totaled in a head on car collision and needed to be replaced…. This was never a topic with Andrea as she reached out numerous times to keep tabs on my moms status and her recovery ❤️‍🩹. If I can only buy a vehicle for the rest of my life off one ☝🏼 sales woman…. I’m pretty sure I have found the best fit for me 🥹🥰 This woman is TRULY an asset to your dealership family and should now be in charge of teaching classes for all your sales teams on communications , understanding and client development/ growth. When you do and act like her … great things will happen and follow you. While I continued from time to time on my vehicle search… and although I didn’t purchase from Mercedes where she works… I made sure to only check out vehicles that were for sale at both Audi and Mercedes……. Reason being…. I was ONLY going to buy a car for my mom (which was a surprise gift 🎁) from the ONE ☝🏼 woman who kept texting me asking and asking and asking….. “How’s your mom?” 🥰🥹🥲 More