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Mercedes-Benz of Chicago

Chicago, IL

4.6
1,252 Reviews

1520 W. North Avenue

Chicago, IL

60642

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1,252 Reviews of Mercedes-Benz of Chicago

April 16, 2023

Ask for Dennis Smith especially if you are looking to buy EQS series. He can get them delivered the way you want! More

by Sadril
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Smith
April 16, 2023

First time working with a Mercedes dealership and I have to say this was the most professional and helpful environment I’ve ever gone to. The whole team was incredibly knowledgeable and helpful. Made buying More

by Drogers23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lok Wong, Raul Valle, Atanas Petrov
April 15, 2023

Matt Poore was an excellent service advisor, he was very professional and knowledgeable. I came in for one service and he gave advice and recommendations for other services needed for my vehicle. Matt will More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Poore
April 15, 2023

Marcus Jones went well beyond the call of duty. His responses were not only prompt but courteous. His actions essentially made the deal. More

by oliver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Jones, Lok Wong
April 12, 2023

I am a returning client and I wouldn’t allow anyone else to service me!! He was Absolutely amazing! Very helpful and patient! 10/10! Thank you again More

by teja_hutchinson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Obinna Agba
April 11, 2023

The team at MB Chicago is outstanding. They are incredibly friendly and outgoing and eager to help you find what you’re looking for. Certainly the best Mercedes Dealership in Illinois. More

by CAgba
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lok Wong, Obinna Agba
April 05, 2023

I had a wonderful experience with Joanna Davila. Joanna was very knowledgeable, kind, open and focused on helping me find a vehicle that matched my needs, goals and finances. Joanna also had humor, More

by GaryR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lok Wong, Leon Smith, Joanna Davila
Apr 06, 2023 -

Mercedes-Benz of Chicago responded

Hello GaryR., Congratulations on your new vehicle! We are so appreciative of your feedback about your experience with Joanna. We are delighted to hear that our team was able to deliver such exceptional service and help you find the perfect car that matched your needs and finances. We look forward to assisting you for many years to come and are here to help should you need us. We are truly flattered to have such heartfelt recommendations and look forward to working with you for many miles to come! All the best, Your Friends and Family at Mercedes-Benz of Chicago

April 02, 2023

The service is outstanding. Obina has been very helpful in taking his time to go over all car futures. Thank you so much! More

by Yury
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Obinna Agba
Apr 02, 2023 -

Yury responded

I want to thank Obinna for the excellent service, for his knowledge , for answering all our questions and for taking his time to make sure my wife is comfortable with all cars futures. Thank you!!!

Apr 03, 2023 -

Mercedes-Benz of Chicago responded

Hello Yury, Congratulations on your new vehicle! We are so appreciative of your feedback about your experience with Obinna. We are delighted to hear that our team was able to deliver such exceptional service and help you find the perfect car. We look forward to assisting you for many years to come and are here to help should you need us. We wish you many miles of enjoyment! All the Best, Your Friends and Family at Mercedes-Benz of Chicago

April 01, 2023

I would describe this dealership as best in class because it is full service, efficient, friendly and convenient. More

by IM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bertin Covarruvias
Apr 03, 2023 -

Mercedes-Benz of Chicago responded

Hello IM, Thank you for the 5-star rating! The team at Mercedes-Benz of Chicago appreciates you taking the time to share your kind sediments regarding your visit with us. It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to serving you for many years to come! All the Best, Your Friends and Family at Mercedes-Benz of Chicago

March 30, 2023

Joanna Davila is knowledgeable, professional and one of the funniest salespersons I’ve had the pleasure of doing business with. She worked with me to trade in my leased Jaguar to get a new Mercedes and mad More

by EricGLC300
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Venita R., Joanna Davila
Mar 31, 2023 -

Mercedes-Benz of Chicago responded

Hello EricGLC300, Thank you for the 5-star rating! The team at Mercedes-Benz of Chicago appreciates you taking the time to share your kind sediments regarding your visit with Joanna. It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to serving you for many years to come! All the Best, Your Friends and Family at Mercedes-Benz of Chicago

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