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Mercedes-Benz of Chicago

Chicago, IL

4.6
1,252 Reviews

1520 W. North Avenue

Chicago, IL

60642

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1,252 Reviews of Mercedes-Benz of Chicago

March 30, 2023

Andrea was wonderful to work with, no pressure and easy to talk thru this big decision with. thank you!! More

by shbanana7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lok Wong, Andrea Ramirez
Mar 31, 2023 -

Mercedes-Benz of Chicago responded

Hi shbanana7, Thank you for the 5-star rating! We appreciate you taking the time to share your feedback on your recent visit with us. It is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the assistance of Andrea. Your recommendations are truly a gift. Congratulations on your purchase! All the Best, Your Friends and Family at Mercedes-Benz of Chicago

March 28, 2023

Sam is a great person to work with! This is the second car I obtain from him. He is very knowledgeable about the cars as well as helps you get the best deal possible. I very much apprec More

by Dario
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Tomaino, Lok Wong
Mar 28, 2023 -

Mercedes-Benz of Chicago responded

Hello Dario, Congratulations on your new vehicle! We are so appreciative of your feedback about your experience with Dario. We are delighted to hear that our team was able to deliver such exceptional service and help you find the perfect car. We look forward to assisting you for many years to come and are here to help should you need us. We wish you many miles of enjoyment! All the Best, Your Friends and Family at Mercedes-Benz of Chicago

March 27, 2023

I consider myself a lucky one to reach out to a highly professional member of Mercedes Ms. Jouanna who professionally, with dedication and respect delt and made my deal possible. With her help i got a won More

by akhtar0083
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jouanna, Joanna Davila
Mar 28, 2023 -

Mercedes-Benz of Chicago responded

Hello, Thank you for being a valued guest at Mercedes-Benz of Chicago! We were thrilled to read your wonderful compliments regarding the professional experience you had working with Jouanna! We are committed to be the best in the business and truly dedicated to see that our guests receive an experience that is one of a kind when it comes to excellent customer service and so pleased to read of yours! Congratulations on your purchase! Kind wishes, Kimberlee Camargo Reputation and Brand Loyalty Manager

Mar 28, 2023 -

akhtar0083 responded

Thanks.

March 27, 2023

Joanna was amazing. Very patient, attentive and knowledgeable. I’ve bought many of vehicles from Joanna as well as my family and she never disappoints. Keep doing wha More

by Mmartinez7520
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joanna Davila
Mar 28, 2023 -

Mercedes-Benz of Chicago responded

Hello Mmartinez7520, Thank you for the 5-star rating! It’s really rewarding hearing that Joanna was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority, and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! All the Best, Your Friends and Family at Mercedes-Benz of Chicago

March 25, 2023

Joanna was such a pleasure to work with! She responded to all of our questions very quickly and made the buying process so smooth. I highly recommend working with her! More

by Kevinmacphaill
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joanna Davila
Mar 27, 2023 -

Mercedes-Benz of Chicago responded

Hello Kevinmacphaill, We appreciate you taking the time to share your feedback on your recent visit with us. Thank you for allowing Joanna the privilege to earn your business and attend to your service needs! We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come! All the Best, Your Friends and Family at Mercedes-Benz of Chicago

March 24, 2023

Joanna took the best care of me the minute I walked in the door. Always with professionalism and a smile. Thank you Joanna More

by Adeledroberson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joanna Davila
Mar 27, 2023 -

Mercedes-Benz of Chicago responded

Hello Adeledroberson, It’s really rewarding hearing that Joanna was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority, and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! All the Best, Your Friends and Family at Mercedes-Benz of Chicago

March 22, 2023

The main reason I bought the car is Bryan sent me videos/photos and super proactive in showing me the car. Easy to deal with and the process was quick. Even got a good lunch recommendation. Great sal More

by Robert M.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lok Wong, Bryan Ward
Mar 23, 2023 -

Mercedes-Benz of Chicago responded

Hello Robert M., Congratulations on your new vehicle! We are so appreciative of your feedback about your experience with Bryan. We are delighted to hear that our team was able to deliver such exceptional service and help you find the perfect car. We look forward to assisting you for many years to come and are here to help should you need us. We wish you many miles of enjoyment! All the Best, Your Friends and Family at Mercedes-Benz of Chicago

March 20, 2023

I bought a used 2019 Mercedes a GLC 300. I came here to assign the app to my name and deactivate the old user account. Joanna is very helpful and proactive helping me to assign my name and a More

by souravdada88
Recommend Dealer
Yes
Employees Worked With
Joanna Davila
Mar 21, 2023 -

Mercedes-Benz of Chicago responded

Hello souravdada88, Having the opportunity to share our passion and commitment to Mercedes-Benz brand with an amazing guest like yourself is truly a treat! Thank you for allowing Joanna the privilege to earn your business and attend to your needs! We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come! Warm Regards, Your Friends and Family at Mercedes-Benz of Chicago

March 17, 2023

Andrea was super nice and did a great job of showing me my new vehicle More

by Terryduke4240
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Ramirez
Mar 18, 2023 -

Mercedes-Benz of Chicago responded

Hello Terryduke4240, We greatly appreciate you taking the time to post your 5-star review! With all of the automotive competition out there, it’s wonderful to hear that Andrea delivered an exceptional sales experience! Thank you for allowing us the opportunity to earn your business and congratulations on your Honda! All the Best, Your Friends and Family at Mercedes-Benz of Chicago

March 16, 2023

Excellent consumer experience One if the best I’ve had easy Pleasant professional Would highly recommend More

by jwd1ent
Recommend Dealer
Yes
Employees Worked With
Obinna Agba
Mar 18, 2023 -

Mercedes-Benz of Chicago responded

Hello jwd1ent, Thank you for choosing Mercedes-Benz of Chicago! It is our top priority to give guests an outstanding experience. With that, it is a delight to hear our team ensured you had a great time while searching for the perfect vehicle. Thank you for allowing us the opportunity to earn your business and congratulations on your new vehicle! We wish you many miles of enjoyment! All the Best, Your Friends and Family at Mercedes-Benz of Chicago

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