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Mercedes-Benz of Chicago

Chicago, IL

4.6
1,252 Reviews

1520 W. North Avenue

Chicago, IL

60642

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1,252 Reviews of Mercedes-Benz of Chicago

January 19, 2023

Sam Tomaino made the buying process seamless. I am out-of-state, helping my daughter, also out-of-state, buy a vehicle from Mercedes-Benz of Chicago. I'm still in awe of how fast and professional More

by Lori
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Tomaino
Jan 19, 2023 -

Mercedes-Benz of Chicago responded

Hi Lori, Congratulations on your gorgeous Benz purchase! The team at Mercedes-Benz of Chicago strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Sam Tomaino has always been helpful, knowledgeable, and assisted you the best pricing to care for the vehicle that best suits your needs. We'll be sure to pass along the kind words expressed on your behalf. We are grateful for your business and we look forward to serving you for many years to come! We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at Mercedes-Benz of Chicago

January 19, 2023

Atanas Petrov was very knowledgeable, patient and honest …which was very refreshing! I did not have to wait long for customer support. More

by tena
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Atanas Petrov
Jan 19, 2023 -

Mercedes-Benz of Chicago responded

Hi Tena, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during all your service visits with Atanas Petrov and appreciate you complementing our level of service. We'll be sure to relay over the kind words expressed on your behalf. We look forward to serving you for many years to come! Please feel free to reach out to us if we can be of any further assistance to you now or in the future. Warm Wishes, Your Friends and Family at Mercedes-Benz of Chicago

January 12, 2023

Obi was outstanding! Knowledgeable, accommodating and patient. Driven to help the customer make the right decision and most importantly he is honest and trustworthy! More

by jsmith8206
Recommend Dealer
Yes
Employees Worked With
Obinna Agba
Jan 12, 2023 -

Mercedes-Benz of Chicago responded

Hi Jsmith8206, Congratulations on your recent gorgeous purchase! The team at Mercedes-Benz of Chicago appreciates you taking the time to share your kind sediments regarding your first visit with Obi. It's wonderful reviews like yours that truly represent what we strive for everyday! We'll be sure to relay over the kind words expressed on your behalf. We are grateful for your business and recommendations and look forward to serving you for many years to come! We're wishing you many miles of enjoyment! All the Best, Your Friends and Family at Mercedes-Benz of Chicago

January 09, 2023

Matt Poore is an excellent advisor. Very professional and helpful. Makes customers feel special. Explained every detail well , called and texted with updates. Got a lot of work done in More

by raysawaqed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Poore
Jan 09, 2023 -

Mercedes-Benz of Chicago responded

Hello Raysawaqed, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit with Matt Poore and appreciate you complementing our level of service. Providing a loaner vehicle is one of the many perks we offer to our guests. We'll be sure to pass along the kind words expressed on your behalf. We look forward to serving you for many years to come! Take Care, Your Friends and Family at Mercedes-Benz of Chicago

January 03, 2023

Many time we came there the dealer services very very very good! Obinna has excellent services! More

by KT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Obinna Agba
Jan 04, 2023 -

Mercedes-Benz of Chicago responded

Hi KT, Our team was pleased to read that you found our dealership to be the friendliest and good at what we do! All of us at Mercedes-Benz of Chicago take great pride in serving our guests well and we are grateful to have earned your business. Kind Regards, Your Friends and Family at Mercedes-Benz of Chicago

January 03, 2023

Bryan was really patient and worked either me 2nd time even though our first time deal didn’t go through, he was very patient and during the whole process and even worked to get a good financing. Hands do More

by Suresh.Torl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy, Bryan Ward
Jan 04, 2023 -

Mercedes-Benz of Chicago responded

Hi Suresh, Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Kind Regards, Your Friends and Family at Mercedes-Benz of Chicago

Jan 04, 2023 -

Suresh.Torl responded

Will Surely let you know

January 03, 2023

Bryan was informative and pleasant. He had the car ready for us. We were out of the dealership in less than an hour with our new vehicle. More

by meca323
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Ward
Jan 03, 2023 -

meca323 responded

Bryan was informative and pleasant. He had the car ready for us. We were out of the dealership in less than an hour with our new vehicle.

Jan 04, 2023 -

Mercedes-Benz of Chicago responded

Hi meca, It’s really rewarding hearing that Bryan was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! Kind Regards, Your Friends and Family at Mercedes-Benz of Chicago

December 31, 2022

Obi is amazing, he made the process super smooth. His service is beyond expectations! Even he delivered the car to me in Carterville, IL!! Highly recommended, great experience More

by Awnishahait
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Obinna Agba
Jan 02, 2023 -

Mercedes-Benz of Chicago responded

Hi Awnishahait, It’s really rewarding hearing that Obi was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! Kind Regards, Your Friends and Family at Mercedes-Benz of Chicago

December 31, 2022

We love to do our business here, even though it’s an hour away from our home. The sales manager, and all other sales/finance guys who help us are great to work with. They are knowledgeable and I trust their More

by Quarashia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Uribe, Atanas Petrov
Jan 02, 2023 -

Mercedes-Benz of Chicago responded

Hi Quarashia, Our team was pleased to read that you found our dealership to be the friendliest and good at what we do! All of us at Mercedes-Benz of Chicago take great pride in serving our guests well and we are grateful to have earned your business. Kind Regards, Your Friends and Family at Mercedes-Benz of Chicago

Jan 03, 2023 -

Quarashia responded

After driving a Mercedes for 7-8 years, I don’t see myself drive any other car! See you guys in another 3 years!

December 31, 2022

Joanna was excellent. Has a lot of product knowledge and is very friendly. Definitely recommend her!! More

by Noorq04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joanna Davila
Jan 02, 2023 -

Mercedes-Benz of Chicago responded

Hi Noorq, It’s really rewarding hearing that Joanna was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! Kind Regards, Your Friends and Family at Mercedes-Benz of Chicago

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