Mercedes-Benz of Chicago

Every step of the process from texting with Raul, to arriving at the dealership, to the full sales experience with Andrea was excellent. The used GLA we purchased was in amazing condition, with a fair arriving at the dealership, to the full sales experience with Andrea was excellent. The used GLA we purchased was in amazing condition, with a fair and transparent price. We also loved that Raul (who had another appointment at the time) passed our sale to Andrea, who has only been with the dealership for two weeks. We were delighted to work with her - she did a superb job servicing us, was very knowledgeable, and it was nice to see her colleagues quickly assist her when she had a question. Once we agreed on a price, Venita assisted with our loan. She was amazing and was able to secure a reasonable interest rate and help us with the purchase of a 3-year warranty. Overall, everyone we encountered was lovely, and we are thrilled to own our first (hopefully of many) Mercedes-Benz! Thank you for making the car buying experience delightful! More

Very friendly and has a great attitude. Made the purchasing process easy and pain-free. Highly recommend him as a sales respresentative. Made the purchasing process easy and pain-free. Highly recommend him as a sales respresentative. More

So great! Love him with his patience and kindness with all of the works done! Love him with his patience and kindness with all of the works done! More

Obi was very helpful and is an outstanding sales man! Thank you for everything I appreciate it! Thank you for everything I appreciate it! More

Spectacular people skills, very friendly, professional and resourceful. Highly recommend to anyone looking for top rate service. Thank you! and resourceful. Highly recommend to anyone looking for top rate service. Thank you! More

Obi is so nice, I got tire pressure issue on Christmas and the service department is not open, but Obi help me out! and the service department is not open, but Obi help me out! More

We have bought many Sprinters from Walter over the past few years. He is knowledgeable about the product and makes the transaction very simple and quick. Great salesman to work with!! few years. He is knowledgeable about the product and makes the transaction very simple and quick. Great salesman to work with!! More

Nice experience working with the team. They were responsive, listened to my needs / goals and worked with me to get there. The deal worked for both parties and won the deal as a result. They were responsive, listened to my needs / goals and worked with me to get there. The deal worked for both parties and won the deal as a result. More

It was impressive Bryan drove the car for us. He explained details to us. Nice experience overall and we love our new car. He explained details to us. Nice experience overall and we love our new car. More

I was pleased the professionalism shown by the Service Staff. My service advisor, Juan Vargas explained that I would receive a video inspection tyhe service performed Staff. My service advisor, Juan Vargas explained that I would receive a video inspection tyhe service performed More