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Mercedes-Benz of Chicago

Chicago, IL

4.6
1,252 Reviews

1520 W. North Avenue

Chicago, IL

60642

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1,252 Reviews of Mercedes-Benz of Chicago

November 28, 2022

Let’s face it -buying a car can be a little stressful. I was lucky that Bryan was my salesman. Working with him was a delight. I found him to be personable,knowledgeable and easy to work with.I highly r More

by maggiemaeual
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Ward
Nov 29, 2022 -

Mercedes-Benz of Chicago responded

Hi Maggiemaeual, Congratulations on your recent Benz purchase! Thank you for choosing Mercedes-Benz of Chicago! It is our top priority to give guests an amazing experience. With that being said, it is a delight to hear Bryan ensured you had a great time while searching for the perfect vehicle that best suits your needs. It was our pleasure to help you get to know every aspect of your vehicle. We'll be sure to pass along the kind words expressed on your behalf. We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! All the Best, Your Friends and Family at Mercedes-Benz of Chicago

November 27, 2022

Bryan was very professional and awesome to work with! He was very informative and kept me informed about the status of my vehicle during the ordering and delivery process. When ever I reached out to him More

by Taria M.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Ward
Nov 29, 2022 -

Mercedes-Benz of Chicago responded

Hi Taria M, Congratulations on your beautiful Benz purchase! The team at Mercedes-Benz of Chicago appreciates you taking the time to share your kind sediments regarding your recent visit with Bryan. It's wonderful reviews like yours that truly represent what we strive for everyday! We'll be sure to relay over the kind words expressed on your behalf. Our team of experts are looking forward to working with you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Warm Wishes, Your Friends and Family at Mercedes-Benz of Chicago

November 27, 2022

The dealership was very friendly and everything was handled professionally. We would definitely recommend them. More

by rkblock7
Recommend Dealer
Yes
Employees Worked With
Bryan Ward
Nov 29, 2022 -

Mercedes-Benz of Chicago responded

Hi Rkblock7, Our team was pleased to read that you found our dealership to be the most friendly and good at what we do! All of us at Mercedes-Benz of Chicago take great pride in serving our guests well and we are grateful to have earned your business. Please feel free to reach out to us if we can be of any further assistance to you now or in the future. Take Care, Your Friends and Family at Mercedes-Benz of Chicago

November 27, 2022

Awesome customer service! Joanna was very friendly and was amazing to work with. She truly listened and was able to get us the suv that was right for our family. More

by Taralundy2006
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lok Wong, Bryan Ward, Joanna Davila
Nov 29, 2022 -

Mercedes-Benz of Chicago responded

Hi Taralundy2006, Congratulations on your gorgeous purchase! We are so appreciative of your loyalty and feedback about your recent experience with Joanna. I am very happy to hear that Joanna was able to deliver such exceptional service and help you find the perfect vehicle that best suits your needs. We'll be sure to pass along the kind words expressed on your behalf. We look forward to assisting you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at Mercedes-Benz of Chicago

November 26, 2022

Awesome service! !!! Made the experience pleasant and wonderful….. would be returning to buy G wagon, Maybach, S500 More

by andrevenson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lok Wong, Bryan Ward
Nov 29, 2022 -

Mercedes-Benz of Chicago responded

Hi Andrevenson, Congratulations on your gorgeous Benz purchase! Having the opportunity to share our passion and commitment to Mercedes-Benz brand with an amazing guest like yourself is truly a treat! Thank you for allowing our team the privilege to earn your business and attend to your needs! We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Take Care, Your Friends and Family at Mercedes-Benz of Chicago

November 26, 2022

Awesome experience with Mr. Ward. He made sure I was satisfied from the beginning to the end. Also awesome follow up on the next day to check my experience. More

by Greens6615
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lok Wong, Bryan Ward
Nov 28, 2022 -

Mercedes-Benz of Chicago responded

Hi Greens6615, Congratulations on your recent purchase! Our team is excited to hear about your exceptional experience with Bryan Ward. We look forward to welcoming you back. Best, Your Friends and Family at Mercedes-Benz of Chicago

November 26, 2022

Bryan was very helpful and accommodating during our GLC purchase process. He is very friendly and we never dealt like we were pushed into our decision to buy our first Mercedes. More

by Irene C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Ward
Nov 26, 2022 -

Mercedes-Benz of Chicago responded

Hi Irene C, Congratulations on your beautiful Benz purchase! Thank you for choosing Mercedes-Benz of Chicago! It is our top priority to give guests an amazing experience. With that being said, it is a delight to hear Bryan ensured you had a great time while searching for the perfect vehicle that best suits your needs! It was our pleasure to help you get to know every aspect of your vehicle. We'll be sure to pass along the kind words expressed on your behalf. We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at Mercedes-Benz of Chicago

November 17, 2022

He was very professional and helpful. He was able to help me in a timely manner. More

by aac13
Recommend Dealer
Yes
Employees Worked With
Atanas Petrov
Nov 18, 2022 -

Mercedes-Benz of Chicago responded

Hi Aac13, Thank you for the opportunity to serve you! Our team of experts are looking forward to serving you for many years to come and are here to help should you need us. We're looking forward to welcoming you again soon! Best Wishes, Your Friends and Family at Mercedes-Benz of Chicago

November 16, 2022

Super friendly crew, who addresses my issue with the management team. Atanas was very professional, yet friendly to help me out despite the software difficulties they were facing. More

by Rus Rasulov
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Atanas Petrov
Nov 18, 2022 -

Mercedes-Benz of Chicago responded

Hi Rus Rasulov, Thank you for the opportunity to serve you! Our team of associates are excited to hear about your recent experience with us in the service department. We're looking forward to welcoming you again soon! All the Best, Your Friends and Family at Mercedes-Benz of Chicago

October 27, 2022

Great service. Olson was terrific. My car looked like new. Everyone was kind and patient. More

by Sagui123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olson
Oct 28, 2022 -

Mercedes-Benz of Chicago responded

Hi Sagui123, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit with Olson and appreciate you complimenting our level of professionalism. We'll be sure to pass along the kind words expressed on your behalf. Our team of experts are looking forward to serving you for many years to come and are here to help should you need us. Please feel free to reach out to us if we can be of any further assistance to you now or in the future. Take Care, Your Friends and Family at Mercedes-Benz of Chicago

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