Mercedes-Benz of Chicago

Always consistent great service by everyone at the dealership. Would highly recommend to anyone to use their service dealership. Would highly recommend to anyone to use their service More

I worked directly with Andrea Ramirez. She was great at communicating with me based on my preference of text, email, or phone. She was very thorough explaining the process and we had a won She was great at communicating with me based on my preference of text, email, or phone. She was very thorough explaining the process and we had a wonderful car buying experience. I highly recommend both A drea and the dealership. More

Apointment was booked on line. Marcus was professional, courteous, and knowledgeable. Process was smooth! I recommend this dealership Marcus was professional, courteous, and knowledgeable. Process was smooth! I recommend this dealership More

She was wonderful we was in and out the hospitality was definitely in the room. I would definitely be going back definitely in the room. I would definitely be going back More

This was my first luxury car purchase and it was a pleasurable one. Not intimidating nor frustrating. Raul was very knowledgable about the type of car I was seeking to buy. He answered all my questio pleasurable one. Not intimidating nor frustrating. Raul was very knowledgable about the type of car I was seeking to buy. He answered all my questions regarding the car and listened to me about my concerns of securing the car since it was a special order. He assured me he would do everything he could to secure the car I wanted and he got me my car. I think he is an invaluable asset to Mercedes Benz. He is not arrogant or pushy just a genuine person. I back to the dealership for a tutorial on my car specs and operation and he was great as well as patient. When I left the dealership I was positive I could drive my car with confidence, He told me if I needed more assistance I could call him and come back for further assistance if I neede it. You can't beat that. Thank you Mercedes Benz of Chicago for having Raul on staff. Five stars is not enough he deserves a hundred or more, If you are looking to buy,lease trade in , you must see Raul. I highly reccommend him and the dealership . Great Job Guys More

The staff was exterely helpful and professional. I do not have a bad word about my experience. I do not have a bad word about my experience. More

The staff was exterely helpful and professional. I do not have a bad word about my experience. I do not have a bad word about my experience. More

From start to finish we got the best customer services experience. Beautiful clean facility and the best cars in town. experience. Beautiful clean facility and the best cars in town. More

Omg…. first of all i loved her customer service me ans my 2 daughters came in the Mercedes store and when i sau she took care of us! Yes she did. Most defin first of all i loved her customer service me ans my 2 daughters came in the Mercedes store and when i sau she took care of us! Yes she did. Most definitely she is highly recommended More

Joanna was great! She tried to accommodate all of our needs and kept us updated throughout the process. We were very satisfied and I’d recommend her to anyone! She tried to accommodate all of our needs and kept us updated throughout the process. We were very satisfied and I’d recommend her to anyone! More