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Mercedes-Benz of Chicago
Chicago, IL
1,175 Reviews
Mercedes-Benz vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment.
This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less.
No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Latest Reviews
May 28, 2023
Jonna was so kind and willing to help in an area that
wasn’t her usual spot.
More
by meredavis
Employees Worked With
Adam Khamsot, Joanna Davila
May 18, 2023
Atanas and Raul were very helpful in getting me into a
new GLC. Their efforts were greatly appreciated - they went above and beyond to ensure I was happy with the agreement we reached.
More
by Kadler1976
Employees Worked With
Lok Wong, Raul Valle, Atanas Petrov
May 17, 2023
Joanna Davila &Steven Sepulveda are great !
! Joanna made me feel comfortable and explained everything I need to know about the cars we looked at. Joanna made sure I was comfortable with my deci
More
by Camille_chantel
Employees Worked With
Steven Sepulveda, Joanna Davila
Dealership Inventory (302 Vehicles)
Photos & Amenities
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Drinks
- Free Loaner Cars
- Free WiFi
- Indoor Customer Parking
- Instant Financing
- Home Delivery
- No Contact Transactions
- Authorized Parts Store
- Pet Friendly
- Shuttle Service
- Vehicle Sanitization
- Television
- Vending Machines
- After Hours Drop-Off
- Authorized Accessories Store
- Automated Car Wash
