Mercedes-Benz of Cincinnati

I enjoyed working with Chris. He is knowledgeable, friendly, very helpful, and made the experience a pleasure. I hope the dealership appreciates what a good salesman Chris Walker is. friendly, very helpful, and made the experience a pleasure. I hope the dealership appreciates what a good salesman Chris Walker is. More

This is the third and fourth Mercedes for our family from this dealership. Chris single handedly has kept us as this dealership with his sincerity and professionalism. He is the only salesperson I have truly this dealership. Chris single handedly has kept us as this dealership with his sincerity and professionalism. He is the only salesperson I have truly trusted. Thank you Chris! More

It has always been a pleasure to work with Sales Representative Thad Marck for both the E350 we purchased last year, plus, the ML350 we purchased this year. HIs knowledge concerning the technicalit Representative Thad Marck for both the E350 we purchased last year, plus, the ML350 we purchased this year. HIs knowledge concerning the technicalities of both cars is remarkable with the variances in the applications of 'how to do' various tasks within the car. Couple that with pre-learned processes from other makes of vehicles such that Mr. Marck makes the transition quite easy with his tutorial manner of explaining the intricacies of a well thought out Mercedes operation. Sometimes the Bluetooth operation within the vehicle and the garage door opener can be quite frustrating. Mr. Marck provided a printout of an easier procedure that should make the pairing much easier. This was just one example of how he makes the purchaser of a new car feel at home. All in all, Mr. Marck makes the car purchase experience one of "tolerable enjoyment". Maybe considered an oxymoron, just let me say that both my wife and I felt very comfortable with the information, personality, and knowledge that Mr. Marck displayed during our new car purchasing experience. I'll return to him when the next new car bug bites, again - for a third time! More

I have been a Lexus owner for many years and decided to look at the Mercedez ML350 at you dealership. I was pleasantly surprised at the level of customer service and dedication to customer satisfaction th look at the Mercedez ML350 at you dealership. I was pleasantly surprised at the level of customer service and dedication to customer satisfaction that I experienced. Shane was our sales executive and was very polite, prompt, and knowledgeable about the vehicle we looked at and purchased. We are delighted with our purchase and would seriously consider staying with the Mercedez product line going forward. Giuseppe Policani More

Zach is an asset to this dealership. He truly cares about his customer's needs and takes the time to explain every little detail about the car. We just purchased our 3 rd Mercedes from Zach and it's because his customer's needs and takes the time to explain every little detail about the car. We just purchased our 3 rd Mercedes from Zach and it's because of his professionalism and knowledge that we keep returning to this dealership. Jacki and Bob Miles More

I have purchased a new car every one to three years for 60 years. I have been purchasing Mercedes from Mercedes of Cincinnati for over 20 years and the experience has been nothing but first class. The owne 60 years. I have been purchasing Mercedes from Mercedes of Cincinnati for over 20 years and the experience has been nothing but first class. The owner, Dana, has always been available and treated me fairly during and after the buying experience. My salesmen over the years, Zach Glutz, has been a pleasure to work with. He knows the cars inside/out which is becoming rare in the automobile industry. He goes over the car thoroughly and you leave with the confidence of knowing most everything there is to know about the automobile you have purchased. More

Zach Glutz made this the best car buying experience that we have ever had; no pressure, no games, consultive, patient, good listener, sense of humor! we have ever had; no pressure, no games, consultive, patient, good listener, sense of humor! More

Exceptional service. On a scale from one to ten I will deffinately give Shane Miller an eleven. I will recommend Shane to my friends and family. deffinately give Shane Miller an eleven. I will recommend Shane to my friends and family. More

Loved working with Jennifer, so nice and helpful. Very knowledgeable about the car and seemed to understand what I needed. So happy with my new car!!! knowledgeable about the car and seemed to understand what I needed. So happy with my new car!!! More

My expericence at your dealership has been wonderful. The service has been second to none. My salesman Zach Glutz was extremely helpful throughout the entire experience. After the car was delivered he demon service has been second to none. My salesman Zach Glutz was extremely helpful throughout the entire experience. After the car was delivered he demonstrated all the options on the car that my wife and I were unfamiliar with. This proceedure extended past closing hours. I would gladly refer someone to your dealership. More