Mercedes-Benz of Clear Lake

Excellent service every time. The staff is very friendly and helpful. Shane is awesome! Every experience has been very personable and I feel they value their customers at this loc The staff is very friendly and helpful. Shane is awesome! Every experience has been very personable and I feel they value their customers at this location. More

Stanley Williams was my sales consultant and he was amazing from start to finish. Very knowledgeable of the car! amazing from start to finish. Very knowledgeable of the car! More

Efficiency and excellent customer service. Recommend this dealership for good deals and take advantage of price deals! Recommend this dealership for good deals and take advantage of price deals! More

Always the personal are very helpful and professional. The service has always been second to none and my car has always returned clean inside and out. The service has always been second to none and my car has always returned clean inside and out. More

Very bad service. First, labor is $200/hrs. Too much. Second, service should have completed in 1 1/2 hrs. This service should cost about $550. I paid 772.90. What is s First, labor is $200/hrs. Too much. Second, service should have completed in 1 1/2 hrs. This service should cost about $550. I paid 772.90. What is shop charge for repair $54 ? It is a way to make extra money. I don't agree with this shop repair charge. They asked me to replace back two tiers for $1289. Even the tiers had enough trades go another 7K -8k miles. Very unprofessional service overall!!! More

Very bad service. First, labor is $200/hrs. Too much. Second, service should have completed in 1 1/2 hrs. This service should cost about $550. I paid 772.90. What is s First, labor is $200/hrs. Too much. Second, service should have completed in 1 1/2 hrs. This service should cost about $550. I paid 772.90. What is shop charge for repair $54 ? It is a way to make extra money. I don't agree with this shop repair charge. They asked me to replace back two tiers for $1289. Even the tiers had enough trades go another 7K -8k miles. Very unprofessional service overall!!! More

Great service , Alex did a very good job keeping me updated and well informed on my cars repair progress. He worked with me, and felt with my extended warranty company to get my car going . Thanks updated and well informed on my cars repair progress. He worked with me, and felt with my extended warranty company to get my car going . Thanks More

Great experience with the service department- they diagnosed my car properly after I guessed what could have been wrong with it. When the diagnosis ended up being less costly than anticipated, they re diagnosed my car properly after I guessed what could have been wrong with it. When the diagnosis ended up being less costly than anticipated, they reduced their quote to match. They were familiar with common issues too so it was reassuring to have that expertise, they performed all the recalls while the car was in, and the work was done quickly as well. More