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Mercedes-Benz of Clear Lake
League City, TX
701 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 701 reviews
June 06, 2025
It’s about the service , the person I deal with is Scott he handles the Sprinter trucks . He m as Les sure my truck gets fix and back to me the same day he handles the Sprinter trucks . He m as Les sure my truck gets fix and back to me the same day More
by tyolich
Employees Worked With
Scott in service
June 05, 2025
Alex Rodriguez Service advisor at Mercedes-Benz Clear Lake, did a very good job with me. He was knowledgeable, friendly and he followed up with me throughout my Service appointment to keep me up-to-date. Lake, did a very good job with me. He was knowledgeable, friendly and he followed up with me throughout my Service appointment to keep me up-to-date. Thanks Rey Lira More
by Rey Lira
Employees Worked With
Alex Rodriguez
June 05, 2025
Excellent facility! The onboarding service staff were very knowledgeable and timely, bravo. I was able to get in, serviced, settings reset and out in very acceptable tim The onboarding service staff were very knowledgeable and timely, bravo. I was able to get in, serviced, settings reset and out in very acceptable timing. Pricing is Mercedes Ridiculous and suggestions not realistic, BUT …. They did what they promised in the time they stated. My suggestion would be though to spend significantly less on bathroom fixtures and it towards hiring telephone support staff …. HORRIBLE wait!!! All in all, it’s the devil you know and trust. More
by Seaside65
Employees Worked With
Scott in Support Assistance, very compeent
June 04, 2025
Service is always impeccable. Trent does a great job making sure everything is done in a timely manner. Unfortunately, someone in the process thought it was okay to change the pre Trent does a great job making sure everything is done in a timely manner. Unfortunately, someone in the process thought it was okay to change the preset settings on the infotainment system. All presets were erased and it was left on one of the Hispanic stations. It's a minor issue that should never happen. More
by Joe Lovell
Employees Worked With
Trent
June 02, 2025
Quick and courteous service. The service technician are very knowledgeable. I prefer this service center to the one at greenway plaza. The service area and sales are top standard The service technician are very knowledgeable. I prefer this service center to the one at greenway plaza. The service area and sales are top standard. My service agent was Luis and Alex always very professional and goes the extra mile. I also spoke with a sales representative May. I will buy my next Mercedes from her! She was great and very helpful. More
by Jan
Employees Worked With
Luis, Alex and May sales representative
May 30, 2025
Madison was great and took care of me. I got an A service and brake job on my SUV. It was done quickly and professionally with the best customer service. I will always come back to this d I got an A service and brake job on my SUV. It was done quickly and professionally with the best customer service. I will always come back to this dealership for all my needs. More
by Trinidad Torres
Employees Worked With
Madison Ramirez
