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Mercedes-Benz of Clear Lake

League City, TX

Overview
Reviews
4.7
344 Reviews
Call Dealership (281) 554-9100
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500 Gulf Freeway South

League City, TX

77573

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Showing 344 reviews

April 23, 2024

Very timely, excellent customer service, very professional. Ruby was my service advisor. She is very professional and has excellent customer service. More

by allithomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruby
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Apr 25, 2024 -

Mercedes-Benz of Clear Lake responded

It's fantastic to hear that you had a great experience and that Ruby provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 22, 2024

Tire light coming on and they assisted me with getting a new tire through my warranty. Mr. Jorge Garcia went above and beyond to get it done even with running into difficulties with the warranty company. More

by Howardalicia48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Garcia
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Apr 24, 2024 -

Mercedes-Benz of Clear Lake responded

It's great to hear that Mr. Jorge went the extra mile to assist you with getting a new tire through your warranty, especially when dealing with challenges from the warranty company. Thank you for choosing us!

Helpful
April 22, 2024

Service was timely and professional. Our contact was extremely helpful in scheduling the service for our car More

by tfleming10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Williams
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Apr 24, 2024 -

Mercedes-Benz of Clear Lake responded

We are thrilled to hear that you had a timely and professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 19, 2024

Trent is always so informative & helpful. Very trustworthy & will continue to service my vehicle with him. More

by Ag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
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Apr 19, 2024 -

Mercedes-Benz of Clear Lake responded

It's fantastic to hear that you had a great experience and that Trent provided informational assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 18, 2024

My service rep was were professional and knowledgeable. Thank you Alex for your help and information. More

by cpnation
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rodriquez
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Apr 19, 2024 -

Mercedes-Benz of Clear Lake responded

It's fantastic to hear that you had a great experience and that Alex provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 18, 2024

Mr Rivera was very nice to deal with. He was very knowledgeable about the auto and explained things very well. He was also very patient, More

by dorettajean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
J. Rivera
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Apr 19, 2024 -

Mercedes-Benz of Clear Lake responded

It's great to hear about your positive experience with Mr. Rivera! We're glad that he was knowledgeable, explained things well, and showed patience during your interaction. Enjoy your new vehicle!

Helpful
April 17, 2024

Always on time. Courteous and exceed our expectations. Facility is comfortably equipped in an elegant atmosphere. More

by LisaHoneywell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
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Apr 19, 2024 -

Mercedes-Benz of Clear Lake responded

We're delighted to hear about your positive experience! Your satisfaction is our top priority, and we appreciate your business. We look forward to helping you again in the future.

Helpful
April 16, 2024

This Mercedes dealership is the best dealership that I’ve ever stepped in! Beautiful place and very nice people More

by Rfeigle2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Apr 19, 2024 -

Mercedes-Benz of Clear Lake responded

We are thrilled to hear that you had the best experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 16, 2024

Service dept was quick and efficient. It was a wonderful experience with Jorge and the service dept. More

by Duy vo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge, Mayra
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Apr 18, 2024 -

Mercedes-Benz of Clear Lake responded

It's fantastic to hear that you had a quick and efficient experience and that Jorge provided wonderful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 16, 2024

Not the best is 3rd time I take my car because of my check engine light and the can’t find nothing wrong with it. More

by destinationdeutsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nguyen
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Apr 17, 2024 -

Mercedes-Benz of Clear Lake responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 25, 2024 -

Mercedes-Benz of Clear Lake responded

I apologize that we were unable to find the source of the check engine light coming on. I cannot find your name in our database, I would love to hear back from you at dreicherts@mbofclearlake.com. Daniel Reicherts Service Director

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