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Mercedes-Benz of Clear Lake

League City, TX

4.8
655 Reviews

500 Gulf Freeway South

League City, TX

77573

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Showing 655 reviews

October 29, 2024

Prompt and courteous service with a smile. Listens to customers concern and needs. Madison, my advisor is a rockstar! Keeps me posted on the status of the vehicle. More

by mukeshmd61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison
Nov 01, 2024 -

Mercedes-Benz of Clear Lake responded

Hello, we're happy you found our staff to be supportive during your experience here at Mercedes-Benz of Clear Lake. Feel free to reach out to us if you need anything. Have a wonderful day.

October 21, 2024

I always receive great service from Mercedes Benz of Clearlake. They offer loaners & Uber Service. More

by Mosette Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Williams and BJ
Oct 25, 2024 -

Mercedes-Benz of Clear Lake responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 20, 2024

I was really surprised everything was quick and successful. I never have a complaint with you guys. More

by Jazmine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher (zeke) Gates
Oct 25, 2024 -

Mercedes-Benz of Clear Lake responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 18, 2024

Great customer service. Everyone was amazing and felt very welcomed. Everything was clear and easy More

by thaliagutierrez1205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruby Hernandez
Oct 20, 2024 -

Mercedes-Benz of Clear Lake responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 17, 2024

I always go and get service here I always get updates and request for approval for anything that’s being done. This time I was never reached out other than to be told my car was ready and were told I owe aft More

by Sugey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily
Oct 24, 2024 -

Mercedes-Benz of Clear Lake responded

Sugey, I appreciate you taking the time to inform me about your recent service experience. I deeply regret any inconvenience you may have encountered due to the lack of communication, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. I will look forward to an opportunity to understand more about what took place during your experience. Daniel Reicherts Service Director dreicherts@mbclearlake.com

October 13, 2024

A pleasant and cordial reception with concern for my comfort during wait Particularly impressed with accomadation with coffee and breakfast sandwich More

by les
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Nguyen
Oct 18, 2024 -

Mercedes-Benz of Clear Lake responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

October 09, 2024

Very professional, dealt with my warranty company. Good service all around . Zelenskyy kept me posted More

by Crounseginny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zeke
Oct 13, 2024 -

Mercedes-Benz of Clear Lake responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 09, 2024

Drove to the dealership late Saturday morning with a front left tire that was 15 lbs short on air. The serviceman found a large bolt that penetrated the outer edge. Got me in a loner and I was able to More

by Jjitaliano3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Rodriguez
Oct 13, 2024 -

Mercedes-Benz of Clear Lake responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

October 09, 2024

Awesome service Alex Rodriguez! Didn’t try to sell me service I didn’t need. More

by cminor1974CC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
Oct 13, 2024 -

Mercedes-Benz of Clear Lake responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Clear Lake. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 07, 2024

Shane in service department was outstanding. I was informed throughout the process. I will continue to get service done here. More

by Gene.Roberts1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
Oct 26, 2024 -

Mercedes-Benz of Clear Lake responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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