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Mercedes-Benz of Clear Lake

League City, TX

4.8
830 Reviews

500 Gulf Freeway South

League City, TX

77573

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Showing 830 reviews

April 28, 2025

Finished vehicle when promised, and insured that it was working properly. Although the didn't have a facility to bath my sprinter RV they took the time to clean it. Thanks More

by dtdanalee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Apr 29, 2025 -

Mercedes-Benz of Clear Lake responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

April 27, 2025

Madison was wonderful! ! From start to finish! Transparent with the entire process! I will be back! More

by ERICAVM0609
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison
Apr 28, 2025 -

Mercedes-Benz of Clear Lake responded

Hi, we're happy to hear you had such a positive experience with Madison! Feel free to reach out to us if you need anything. Have a wonderful day.

April 23, 2025

Top notch dealership. Derrick did everything needed to get us the Mercedes with the options we wanted. Thanks to Allen and BJ too. Could not be happier with our car buying More

by tewill2391
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Derrick, Allen, BJ
Apr 25, 2025 -

Mercedes-Benz of Clear Lake responded

Hi, thanks for your praise and kind comments about Derrick, Allen and BJ. Feel free to reach out to us if you need anything. Have a wonderful day.

April 23, 2025

Wonderful people to deal with professional attitude and a five star facility to enjoy the waiting area More

by Samkjohn@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tung Pham
Apr 26, 2025 -

Mercedes-Benz of Clear Lake responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 22, 2025

Very nice facility with plenty amenities. Professional staff and great customer service. In and out service department. More

by FREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Ramirez
Apr 25, 2025 -

Mercedes-Benz of Clear Lake responded

Hello Free, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Clear Lake. Please don't hesitate to reach out if there's anything additional we can do for you.

April 22, 2025

Scott always does a great of coordination. Thanks All done is a reasonable expected timeframe More

by JP Starky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Apr 25, 2025 -

Mercedes-Benz of Clear Lake responded

Hello, thank you for your kind review; we are happy to pass along your comments to Scott here at Mercedes-Benz of Clear Lake! We are always more than happy to assist you if anything else comes up. Take care!

April 19, 2025

Helpful service in a timely manner. Great assistance and response for questions made. Extremely satisfied with the assistance More

by Vab_389
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Oliva
Apr 21, 2025 -

Mercedes-Benz of Clear Lake responded

Hi, we are very happy we could provide you with a positive experience! Thank you again for the great review!

April 19, 2025

Good job , great service, very helpful and fast service, and thanks for the ride back and forth More

by Ednatiger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
Apr 21, 2025 -

Mercedes-Benz of Clear Lake responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 19, 2025

My new car got a flat. Mercedes roadside service took it to my dealer in late morning. My flat tire got fixed that same day. Much appreciated to Anrahim, Katy Towing and More

by Hphuynh4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Apr 21, 2025 -

Mercedes-Benz of Clear Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the Mercedes-Benz of Clear Lake team! Please don't hesitate to reach out if there's anything additional we can do for you.

April 19, 2025

The manager of service department is rude and talk down to customer. He told me to talk to my car and ask the car as if I am stupid. More

by mdarmadi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ruby Hernandez
Apr 23, 2025 -

Mercedes-Benz of Clear Lake responded

Thank you for taking the time to share your experience. I want to sincerely apologize for how you were made to feel during your recent visit. The feedback you've provided is deeply concerning, and it is not reflective of the standard of respect and professionalism we strive to uphold at Mercedes-Benz of Clear Lake. I take your comments very seriously, and I would appreciate the opportunity to speak with you directly to better understand what happened and to work toward a resolution. Please feel free to contact me at your earliest convenience. Thank you again for bringing this to our attention. We value your feedback and the opportunity to make things right. Sincerely, Jerry Bush General Manager Mercedes-Benz of Clear Lake 281 554 9100

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