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Mercedes-Benz of Clear Lake

League City, TX

4.8
655 Reviews

500 Gulf Freeway South

League City, TX

77573

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Showing 655 reviews

September 10, 2024

Discovered a nail in my tire. Was able to make an appointment that. A tire was ordered and installed quickly and professionally. More

by Rhonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeke
Sep 13, 2024 -

Mercedes-Benz of Clear Lake responded

Hello Rhonda, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

September 05, 2024

The saleswoman was spot on with all questions and had outstanding service. She showed me and drove with me 5 vehicles in 2 hours. Once I chose the vehicle, I would like to purchase they gave me their bes More

by GVA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nadia
Sep 08, 2024 -

Mercedes-Benz of Clear Lake responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 01, 2024

Dealership is nice and clean. Staff was very professional as well. Manny the salesman was great! More

by towandagrant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny
Sep 06, 2024 -

Mercedes-Benz of Clear Lake responded

Hi, we're happy to hear you had such a positive experience with Manny! We are always more than happy to assist you if anything else comes up. Take care!

August 31, 2024

It was an absolute pleasure dealing with James Thomas our sales person, and Jerry Bush the general manager. James Thomas has the upmost integrity in doing what he says he’s going to do. He is very straightfo More

by Rogerknight2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Thomas, Jerry Bush
Sep 05, 2024 -

Mercedes-Benz of Clear Lake responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Clear Lake. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 30, 2024

Beautiful dealership and service department. Sat 3hrs. for an oil change and the service tech that checked me in never came and gave me an update. Was supposed to get a discount for coming in More

by rdaniels4323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not introduce themselves
Sep 01, 2024 -

Mercedes-Benz of Clear Lake responded

rdaniels4323, Thank you for your feedback and I apologize for any inconvenience you faced. Your concerns will be shared with our team so that similar situations can be addressed and prevented. If there is anything I can do, I would appreciate it if you would reach out to me, so that I can learn more about what took place on this visit. My number is 281-554-9103. Daniel Reicherts Service Director

August 30, 2024

Mercedes of Clear Lake is an outstanding dealership because of the outstanding Service rep Patrick Williams. Very professional and personable. I have been going there for over 7 years and the mechanics More

by billmason1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Williams
Sep 02, 2024 -

Mercedes-Benz of Clear Lake responded

Hello, we are so happy to read such a great review about Mercedes-Benz of Clear Lake! We sincerely thank you for the positive review, and look forward to seeing you again soon!

August 29, 2024

Helpful personnel-rapid service-clean, neat service area-sales people very helpful-convenient location-selling good product More

by Sparks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott williamson
Aug 31, 2024 -

Mercedes-Benz of Clear Lake responded

Hi, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 29, 2024

Great communication, attention to detail, professional presentation, outstanding technical service with pricing that is fair. More

by Lasco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott, Jerry Foyt.
Aug 31, 2024 -

Mercedes-Benz of Clear Lake responded

Hi Lasco, we are so happy to read such a great review about Mercedes-Benz of Clear Lake! Feel free to reach out to us if you need anything. Have a wonderful day.

August 28, 2024

Great efficiency and friendly service, a professional experience. Notable professionalism in all aspects of the transaction. More

by pepolg
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jorge Rivera
Aug 31, 2024 -

Mercedes-Benz of Clear Lake responded

Hi Pepolg, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 28, 2024

The service advisors are always very nice and pleasant, however, they never tell you the full story or details. You always get bits of the details and then the next time you come in, it’s a different story More

by hannahl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Na
Aug 31, 2024 -

Mercedes-Benz of Clear Lake responded

hannahl, Thank you for your feedback about the miscommunication, and I apologize for any inconvenience you faced. Your concerns will be shared with our team so that similar situations can be addressed and prevented on future visits. If there is anything I can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place on this visit. My number is 281-554-9103. Thank you, Daniel Reicherts Service Director dreicherts@mbclearlake.com

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