Mercedes-Benz of Clear Lake

I had a negative experience with the dealership's service. The staff lacks proper training and knowledge, and the service is poor. The management needs improvement. service. The staff lacks proper training and knowledge, and the service is poor. The management needs improvement. More

Everyone in the service department from the moment you drop your car to when you pick it up is wonderful! drop your car to when you pick it up is wonderful! More

Good services. The Staff was excellent! The helped me in a timely manner. Kept me updated as well The Staff was excellent! The helped me in a timely manner. Kept me updated as well More

The entire experience with the service department was exceptional. My service Advisor Patrick Williams was very professional and attentive. He made sure to advise me of updates on my vehicles repairs alm exceptional. My service Advisor Patrick Williams was very professional and attentive. He made sure to advise me of updates on my vehicles repairs almost daily. My interaction with him made the process very smooth and seamless! Awesome experience and I look forward to continuing my business with this dealership. More

Brought the Mercedes in for repair. The loaner we’d booked in advance was ready. After the problem was found I was able to approve the repair online. The car was ready the same day the The loaner we’d booked in advance was ready. After the problem was found I was able to approve the repair online. The car was ready the same day the repair was approved. More

They are always accommodating, Alex Rodriquez always is very helpful n gets me in when I need to get my car there. The waiting area I love,is always clean, fresh coffee and great snacks. very helpful n gets me in when I need to get my car there. The waiting area I love,is always clean, fresh coffee and great snacks. More

I had a great experience as usual. First class treatment. The valet service is the best. First class treatment. The valet service is the best. More

My vehicle wiper got damage during a car wash and call for a replacement ans had ir ready for me. also same visit notice my vehicle had low tire pressure. workers inspected the car and it had a nail and for a replacement ans had ir ready for me. also same visit notice my vehicle had low tire pressure. workers inspected the car and it had a nail and tire was replaced same day. More

Jorge provided great service and was very helpful. I highly recommend reaching out to him for assistance. I highly recommend reaching out to him for assistance. More

Trent is an awesome customer service advisor gets my car service completed as quickly as possible. service completed as quickly as possible. More