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Mercedes-Benz of Clear Lake

League City, TX

Overview
Reviews
4.8
655 Reviews
Call Dealership (281) 554-9100
View Awards

500 Gulf Freeway South

League City, TX

77573

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Showing 655 reviews

August 02, 2024

Everyone was on point and a great help. Thanks for checking the Mercedes EQE and the hospitality. More

by markm7520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myra
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Aug 02, 2024 -

Mercedes-Benz of Clear Lake responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 02, 2024

I had the opportunity to work with Fernando and his service is truly incredible. He goes the extra mile to ensure you’re buying a vehicle that aligns with your lifestyle, price point, and exceeds expec More

by Kimberly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando
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Aug 04, 2024 -

Mercedes-Benz of Clear Lake responded

Hi Kimberly, we're happy to hear you had such a positive experience with Fernando! Please don't hesitate to reach out if there's anything additional we can do for you.

August 02, 2024

Quality work in a friendly and professional atmosphere. Trent was excellent welcoming and explanation of services More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
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Aug 04, 2024 -

Mercedes-Benz of Clear Lake responded

Hi Jim, we're happy to hear you had such a positive experience with Trent! We are always more than happy to assist you if anything else comes up. Take care!

August 01, 2024

Customer service is out of this world! From sales to service, they are top notch More

by Klm6810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeke
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Aug 02, 2024 -

Mercedes-Benz of Clear Lake responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 01, 2024

Fast and good services like professional, I make appointment on line easy and drop my car at dealer . After services completed they call me pickup , I am very happy services way so I can give 5 star More

by Longdang528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher (zeke)
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Aug 02, 2024 -

Mercedes-Benz of Clear Lake responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 31, 2024

Had an issue with the side view mirror . I was told it was addressed but it’s not true . I strongly believe it was never repaired. The mirror is still not unfolding More

by DocManeesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zeke (I do not intend to blame him)
Report | Print
Aug 02, 2024 -

Mercedes-Benz of Clear Lake responded

DocManeesh, We truly value your business and thank you for bringing this to my attention. Please contact me directly at 281-554-9103. I would like an opportunity to resolve this issue and to know more about your experience. I look forward to speaking with you. Daniel Reicherts Service Director dreicherts@mbclearlake.com

July 30, 2024

Excellent Service with wonderful agent. Only complaint- Taking TOO Long to get the job done. Appreciate you’re there for us. Thanks again. 🙏🏻🙏🏻 More

by kathylai31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
416853 Christopher
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Aug 09, 2024 -

Mercedes-Benz of Clear Lake responded

kathylai31 Sorry for the delay in this response, but I wanted to thank you for your feedback. While I’m pleased to hear you received good service, I apologize for the long wait you experienced. Our goal is to provide efficient and high-quality service, and we appreciate you bringing this to our attention. We’re committed to improving your experience on your next visit. Jerry Bush General Manager jerrybush@mbclearlake.com

July 26, 2024

Best and fast service and Eric help me very well and do the best discounts More

by fisal alsharif
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
Jul 27, 2024 -

Mercedes-Benz of Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 25, 2024

Great service, great advice by Scot. Keeping us on the road so we can save dogs. More

by rac1059
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
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Jul 26, 2024 -

Mercedes-Benz of Clear Lake responded

Hello, we appreciate you taking the time to leave us this feedback. We're glad to hear Scott delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 24, 2024

Stellar customer service. Top notch deal ship. My advisor, Patrick went above and beyond. I would highly recommend this dealership to my friends and family. More

by beachgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Report | Print
Jul 26, 2024 -

Mercedes-Benz of Clear Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Clear Lake! Please let us know if there is anything else we can do for you; we are more than happy to help!

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